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Billing and Customer Service Executive in Rossendale

Job description

Billing and Customer Service Executive

Haslingden

Up to £21,000 (DOE)

THE COMPANY

A role is now available to work for a well established, growing organisation, who have an outstanding presence in the telecoms, datacomms and mobile comms market place. Due to continued growth, an exciting opportunity is now available for a Billing and Customer Service Executive to join the team.

THE ROLE

This is a customer service position where engagement and communication is key. You will be working to SLAs and budgets, giving general advice on the use of the product range and promoting additional sales.

A major element of the role will be working on the billing platform. You will be expected to work in a timely manner to assist in regularly updating information to ensure an accurate and timely bill run is provided each month to customers.

Within this role, you will be working with multiple internal and external teams and departments to help support, assist and facilitate a smooth customer experience.

YOU WILL NEED

  • Previous experience of working within a billings team
  • Strong analytical skills and attention to detail
  • Ability to deal with customers in an efficient manner
  • Ideally experience of the telecoms industry
  • Excellent organisational skills

IN RETURN

In return for your skills as a billing and customer service executive, there is an excellent package on offer including:

  • Up to £21,000 Basic
  • 20 days holiday increasing by one day with each year of service up to a maximum of 25 days
  • Healthcare
  • Laptop

OTHER INFORMATION

Standard hours of work are 08.30am to 17:30pm Monday to Thursday & Friday 08:30am to 17:00pm

This is a fantastic opportunity for the right candidate. If you are interested in this role and have the relevant experience, or for more information please contact Sophie on the details listed.

Extra information

Status
Closed
Education Level
Other
Location
Rossendale
Working hours per week
4 - 40
Type of Contract
Full Time Jobs
Profession Sub-category
Training
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

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