When you work for Care UK, you join UK’s leading care providers. Whatever the role, no two days will be the same and full training will be provided in a welcoming environment.
You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.
Our brand new care home in Heathlands House is opening in Cambridge, August 2021. We believe that residents deserve the very best and we will offer a full range of residential care services in hotel-style surroundings, including a café, hair and beauty salon, bar and cinema. The 64 bedded care home will be divided into different suites – collections of bedrooms with a dining room and lounge. Creating smaller communities in the home makes it easier for residents to get to know each other. The highly trained, professional team deliver permanent and short-term nursing and residential care, as well as dementia care and end of life care.
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