Assistant Manager - Wolverhampton

Job description

We are currently seeking an organised, pro-active and driven Assistant Manager to join the team in our Wolverhampton store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us.

OVERVIEW

This is a full time role, working 40 hours a week on a rotational shift basis.

The Assistant Manager is responsible for the operational aspects of running a PANDORA store. This means you will have a focus on stock control, store procedures, managing store security, team rotas and organising teams around the store to optimise sales. You will be responsible on tracking the teams sales performance. You will be the key support in supporting, coaching and motivating the in-store team to achieve and exceed sales targets, identifying and maximising on opportunities, and driving exemplary PANDORA customer service. You will be expected to have a strong retail floor presence, managing teams presence around the store and influencing the sales space, so enjoying this kind of working environment is vital. You will be the Store Manager when the Manager is absent.

THE ROLE & RESPONSIBILITIES

Store Operations

• Ensure the team are aware of and abiding by all retail operational procedures
• Conducting the store signing in/out and opening/closing procedures and ensuring team members are trained in these areas
• Manage all aspects of health and safety in store, implement and manage company policy and

• procedures and practice safe working methods at all times

• Ensure bag checks are carried out daily, jewellery cabinets and safes are kept locked at all times
• Reconcile daily sales, cash and cards
• Be vigilant against fraudulent or criminal activity; monitor, report and follow up as necessary
• Manage gift card process and ensure banking process is completed accurately at the end of each day ready for collection
• Ensure stock is kept in a safe, secure and tidy manner
• With support from the Loss Prevention Manager, carry out stock takes every 6 months with allowance of only 0.5% loss. Minimise loss through effectively managing stock deliveries and storage and safe processes

People Management and Development

Commercial Success

• Over-see and drive sales performance from an hourly up to a yearly basis - ensure store KPIs are met
• Assist with commercial and engaging incentives targets for store teams in order to drive sales
• A strong sales leader and motivator to the wider team, continually drive individual and store targets
• Compile accurate weekly and monthly sales reports, in conjunction with Head Office teams

THE SUCCESSFUL CANDIDATE

• Established Assistant Store Manager or extensive Floor Management experience with a leading brand or luxury retailer in a high turnover store
• Proven track record of driving sales in a commercially driven environment
• The ability to multitask and meet strict deadlines
• Intermediate to Advanced Microsoft Office Skills; solid understanding of Microsoft excel
• Strong communication and motivational skills in order to establish a high performance team
• Organised and structured approach to work
• Excellent communication skills
• Well-presented and a brand ambassador

THE REWARD

Our people are an integral part of our success.  Our commitment to unforgettable career progression is just the start.  We offer a competitive rewards package that is second to none.  

Our generous benefits package including:

• A highly competitive salary and bonus potential 
• Generous 55% employee discount on all Pandora product
• Winniperks - our personalised online benefits platform
• Company pension scheme
• Parties and incentives throughout the year

If you are looking for a new challenge and feel you have the relevant experience then we’d love to hear from you!

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Extra information

Status

Closed

Location

Wolverhampton

Type of Contract

Casual / Part Time Jobs

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No