Temporary Customer Service Advisor in Kettering

Job description

Telephony Customer Service Advisor

Full time/ permanent

Monday - Friday, 9:30am - 6pm

Short term temporary assignment: £9.50 per hour (circa 4 - 6 weeks assignment)

If you're on furlough and can commit to 4-6 full time work - please also apply!

Ascendant Recruitment are excited to be recruiting on behalf of our established client based in Kettering. This is a telephony customer service role; we are looking for people with demonstrable customer service skills, be that office or retail. You must be confident and willing to answer/ make telephone calls (all customer service related).

In this role you will make outbound calls and will answer inbound calls. This is a contact centre environment. THIS IS NOT SALES.

The successful Customer Service Advisor will have the following:

• Excellent communication and persuasion skills, with an ability to build rapport quickly with customers and colleagues in the field.
• Will be comfortable on the phone and working in a contact centre
• Previous customer service and administrative experience.
• Logical thinking, and an aptitude for problem solving
• Strong prioritisation skills, focused on meeting targets
• Ability to be part of a team, working in collaboration with your colleagues
• A good working knowledge of diary management products
• Strong literacy and numeracy skills
• Will be IT literate

If you feel you have what it takes and you'd like to apply, please apply today!

Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment businesses. We support job seekers in Administration, Customer Service, Human Resources, & Finance positions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current temporary, contract and permanent positions please visit, like & follow us on Facebook, Twitter and LinkedIn.

Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days. If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

Extra information

Status

Closed

Education Level

Other

Location

Kettering

Working hours per week

4 - 40

Type of Contract

Temporary Full Time

Profession type

Training

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English