Job description
About Paxton
At Paxton, we design and manufacture market leading security solutions for smart buildings. With over 35 years of experience, we put our core values of simplicity, quality, and honesty at the heart of everything we do.
Our people are key and making Paxton to be a great place to work is one of our top goals. We’re delighted to be listed as one of the Sunday Times 100 Best Companies to work for the last three consecutive years.
Our team is constantly expanding, and we currently have over 370 employees located at 12 locations across the globe with offices in the UK, US, France, Germany, South Africa, UAE and Benelux.
Job Overview
We are currently looking for driven individuals to join our fast paced, Technical Support team based in Brighton.
As a Customer Service Advisor, you will provide excellent product support and be the first point of contact for all enquiries from our global partners and customers.
Job role
- Handle all inbound customer enquiries via call, email & skype
- Provide world class, first line product support
- Troubleshoot with installers and customers to ensure issues are resolved in a timely manner
- Accurately keep full and up to date customer records
- Work closely with other teams in Paxton to test new products and features before launch into the market
Requirements
If you are interested in building a career in the Technology sector, this could be the role for you.
We are looking for someone that can demonstrate their drive to succeed, technical aptitude and ability to deliver world class customer service.
We can teach you the rest!
Extra information
- Status
- Closed
- Education Level
- Other
- Location
- Brighton
- Working hours per week
- 4 - 40
- Type of Contract
- Full Time Jobs
- Profession type
- Training
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
Brighton | Training Jobs | Full Time Jobs | Other
