Customer Service Advisor in Banbury

Customer Service Advisor

Job description

Experienced Customer Service Agent to join this very busy team! You will be responsible for providing customer service and administrative support. This role is offered as a 6 month contract initially, but could lead to a permanent position.

Key accountabilities for the Customer Support Agent:

  • Call handling
  • Order processing
  • Price, product, and general enquiries in response to customer requests
  • Identifying of parts using inhouse identification software
  • Accountable for the resolution of all complaints
  • Work with internal teams to support customer service

Key skills:

  • Strong customer service experience with good initiative ideally call centre/contact centre experience
  • Accurate, accountable, and able to build strong relationships
  • Confident communication skills
  • Experience in working with a CRM system
  • Strong IT skills
  • Organised and methodical
  • Able to work from home until the office is fully open

The working hours are Monday to Friday, 8:30am - 5:00pm with an hour for lunch.

This is a great opportunity to join this innovative company who offer progression opportunities, stabability and modern offices.

Extra information

Status
Open
Education Level
Other
Location
Banbury
Working hours per week
4 - 40
Type of Contract
Full Time Jobs
Published at
24-05-2021
Profession Sub-category
Training
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

Training Jobs | Full Time Jobs | Other

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