Senior Customer Service Advisor in Swindon

Senior Customer Service Advisor

Job description

Are you looking for a rewarding and fast paced customer service role? 

Are you looking to work completely remote?

Do you thrive from a busy and demanding role? 

If this sounds like you then please read on......

Our client are the leading provider of international relocation management, assisting many large organisations with their global relocation requirements. Swindon is the European Head Office and is responsible for relocation throughout Europe, Middle East and Africa (EMEA). You will be based working from home and occasional visits into the Swindon head office. 

Due to continued growth and success we are looking for enthusiastic customer service professionals to work in a varied and fast paced environment which offers great benefits and long term career opportunities.

You will take ownership of the relocation process from start to finish whilst ensuring all customer and client needs are met. You will be looking after multiple clients at one time so you must be able to prioritise, organise, and be able to juggle multiple things at anyone time. 

Some of your Duties and Responsibilities will include:

  • Act as the single point of contact and coordination for all phases of the international relocation process
  • Coordinate and manage the delivery of all relocation services based on individual client policies
  • Build long term relationships with all customers and ensure an excellent customer service is provided at all times
  • Manage and maintain all internal and external relationships
  • Take responsibility for all elements of the relocation and demonstrate knowledge on all services and products

You will have a strong Customer Service and Administration background with the ability to manage a high volume of work and a busy mailbox within a fast paced environment. You must have excellent organisation and multi-tasking skills and be able to work both on personal initiative and in a team environment. You will have a high level of accuracy and process orientated.

As this role is completely working from home you will need to be able to work independently and use your own initiative. They will not be going back into the office so you will need to be happy to work at home permanently. 

The ideal candidate will have International living and/or work experience, Personal and/or professional relocation experience, Second language proficiency

As the market leader our client offer a competitive salary and extensive rewards, such as medical & health care.

For more information on the role and company please apply or call ASAP. 

Extra information

Education Level
Working hours per week
4 - 40
Type of Contract
Full Time Jobs
Published at
Profession Sub-category
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

Swindon | Training Jobs | Full Time Jobs | Other

Apply now

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