40 hours per week
Between €1,045 and €1,145 Per Month
What are you going to do:
In the role of Customer Service Specialist for N26 - French language, you will:
- Support our customer and you will be the frontline of our bank to the French speaking market.
- Working across multiple channels (live chat, email, phone) to give our customers a best in class experience.
- However you are not just the first layer of support, but the first layer of protection. Preventing fraud, protecting data and safeguarding our customers are also key facets of this role.
- Improve our product no one knows the customer better than you - so you’ll also be key in relating customer feedback internally.
Your feedback will have a direct impact on the way we deliver a product and service that our customer loves.
As we grow across European markets, we are looking for native speakers to help improve our user experience in each country.
As one of our French facing specialists, you’re an ambassador of our product there.
What you’ll need:
● Experience in customer service or customer facing roles preferred
● Experience with CRM tools preferred
● Full time availability (40 hours per week)
● Excellent communication skills and a friendly demeanor
● Ability to work under stressful and testing situations with customers
● Native level fluency in French and business English in both written and verbal communications required
● Can do attitude, willingness to learn and reliability are essential to your success in this role!
What we offer:
- good salary
- full relocation support
- international environment
What we ask:
- Communication
- Problem solving
- Teamwork
- 0 to 6 months
- At least finished high school
Apply
Are you the perfect candidate? Click the button 'Apply Now! and we'll contact you as soon as possible!
Extra information
If you are not in Athens, the company will offer you full relocation support:
- Flights
- Taxi pick-up from the airport
- 2 weeks stay at a hotel (breakfast inc.)
- Real estate agency fees
- Administrative support (Tax number, Social security number and bank account set-up)
- Status
- Closed
- Education Level
- College
- Location
- Nationwide
- Working hours per week
- 40
- Type of Contract
- Graduate Jobs, Full Time Jobs, Work from home
- Salary indication
-
Between €1,045 and €1,145 Per Month
- Responsible for
- Customer care
- Profession type
- Customer Service
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- Yes
- Cover Letter Required
- No
- Languages
- English, French
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