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Client Delivery Manager in Macclesfield

Job description

Job Title:

The following information aims to provide potential candidates with a better understanding of the requirements for this role.

Client Delivery Manager 

Salary:

£22,000-£30,000 (DOE)

Location:

Tytherington, Macclesfield (SK10)

Hours:

9:00am - 17:30pm (Flexibility needed occasionally to meet business needs)

Type:

Permenant 

Do you have at least 2 years of experience within a client delivery role with a proven track record of the full project lifecycle? Cordant People are currently recruiting for our client within the Macclesfield area for an experienced and successful client delivery manager.

The role:

To take responsibility for ensuring all allocated accounts and/or clients projects are completed on time, to budget and to the client’s satisfaction. To liaise with the client where appropriate and build client relationships in order to proactively manage projects. To plan future projects effectively so that client KPI’s are achieved and operational activities are planned and implemented to deliver exceptional client support in the most cost effective manner.

You will be accountable for the following areas:

  • Customer Service / Client Management
  • Commercial / Financial 
  • Implementation
  • Process / Procedures 
  • Communication 
  • People Management / Team Working
  • Innovation / Development



Key Skills:


  • Third Party liaising and negotiation skills are essential
  • PC literate, confident with all MS Office applications
  • Analytical approach
  • High attention to detail
  • Good communicator, proactive management style
  • People focused
  • Highly organised
  • Sound time management skills
  • Ability to work professionally under pressure
  • Motivated by the achievement of targets and the continued improvement on their account(s)
  • Excellent written and verbal communication
  • Strong focus on customer’s needs – internal and external
  • Sound people management skills, particularly in managing remote workers


The Benefits:

  • Competitive Salary
  • 23 days holiday (increasing to 25 within 2 years of service)
  • Birthday day off work 
  • Free parking on site



Please note Cordant People are an equal opportunities employer

Extra information

Status
Closed
Education Level
Other
Location
Macclesfield
Working hours per week
4 - 40
Type of Contract
Casual / Part Time Jobs
Profession Sub-category
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

Customer Service Jobs | Casual / Part Time Jobs | Other

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