Delivery Lead in Chester House, Epsom Ave, Handforth, Cheadle, Greater Manchester, SK9 3DF Remote working, with travel to the Handforth Support Office

The Groom Room at Pets at Home is looking for Apprentice Groomers to join our quickly expending Groom Room business.

Job description

Delivery Lead
Full-time, £55,000 - £60,000 per year

Ref: 2600

Salary: £55,000 - £60,000 per year

Hours: Full-time

Contracted Hours: 40

Contract Type: Permanent

Location: Chester House, Epsom Ave, Handforth, Cheadle, Greater Manchester, SK9 3DF


Location: Remote working, with travel to the Handforth Support Office


About us

At Pets at Home, we want our Development Team to evolve the way we do business and shape the future of pet care.
Why Join?
Joining our team means you’ll play a crucial role in advancing our digital capabilities and building a brand-new customer experience. We want to excel in digital, and, as we’re working at scale, we’re backing our teams with considerable investment.
We’re also putting pets and their owners at the heart of our digital transformation. As we bring our stores, vets and groom rooms together into a holistic ecosystem of pet care, we’ll give customers a seamless, multi-channel experience that meets their individual needs at every stage.

About the role
As the Delivery Lead, you will be you will be accountable for the software development and leading the delivery team and whilst also facilitating conversations and engagements between the development team and their stakeholders to deliver the new Petcare digital platform.


To lead one of the software development teams including:

  • Agile Process Facilitation – facilitating the various ceremonies and processes required for a successful SCRUM team.
  • Facilitating the engagements between the software development function and stakeholders across the business and externally.
  • Facilitation of the deployment of software into test and production environments with appropriate controls.
  • Working with the team to ensure that reporting metrics such as velocity and burndowns for the team are produced and transparent.
  • Working with the Product Owner to manage the features backlog and plan the future roadmaps
  • Constantly and consistently works to remove impediments and issues which are slowing down the development team.

About your experience

  • You’ll be a champion of Agile working practices with a background of mentoring squads to adhere to best practice.
  • You’ll have a strong track-record of Software Delivery ideally in an enterprise level environment.
  • Key experience required includes:
  • Proven experience managing software development teams
  • In depth knowledge of SCRUM and other agile lifecycles such as Kanban.
  • Proven experience of working in an agile software development environment to deliver software products
  • Experience of presenting to technical and non-technical audiences both in small interactive sessions and larger group settings.
  • Experience of working with teams using automated testing frameworks and techniques such as TDD.
  • Experience of working with CI/CD pipelines and establishing good development practices.



  • A history of working within an organisation transitioning from a “buy first” to a “build first” mentality
  • Experience of working in Greenfield product development
  • A good understanding of services / micro-services based architectures and their benefits and drawbacks


About our purpose
There are all kinds of personal and professional benefits to being part of our Development team, but it’s also worth remembering that everything we do has a sense of purpose. We’re not just here to sell food or treats, we want to help pets and their owners live happier, healthier lives together. When you make a project a success, there’s a pet and their owner at the other end who are benefitting from your efforts.

Organisation: Pets at Home

Date Posted: 08-07-2021

Expiry Date: 01-10-2021

Extra information

Chester House, Epsom Ave, Handforth, Cheadle, Greater Manchester, SK9 3DF Remote working, with travel to the Handforth Support Office
Type of Contract
Graduate Jobs
Published at
Profession Sub-category
Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

Customer Service Jobs | Graduate Jobs

Apply now

Share this vacancy