The Groom Room at Pets at Home is looking for Apprentice Groomers to join our quickly expending Groom Room business.
Contracted Hours: 39
Contract Type: Fixed Term
Location: Chester House, Epsom Ave, Handforth, Cheadle, Greater Manchester, SK9 3DF
Location: Remote working, with travel to the Handforth Support Office
About the role
As the Customer Data Business Lead, you’ll be accountable for leading the set up and implementation of the new single operational view of the customer. As part of our digital transformation, we are implementing a new digital solution for mastering customer and pet data.
In this role, you’ll define and work with the rest of the squad to implement the new solution, support the development and then own the vision and roadmap, delivering an enterprise capability for the Group in incremental releases to create a best-in-class digital pet care experience for customers.
You’ll be expected to act as the champion and internal expert with regards to customer data.
We’re looking for candidates who can hit the ground running and make a big impact straight away. Working in an agile Product Owner environment, you’ll establish the objectives, define the user stories and prioritise the backlog, planning at a strategic level whilst being able to demonstrate delivery against the plan.
You’ll need to work collaboratively with large parts of the business such as the Product Owner team, Data and Analytics, Development partners, IT, Store, Customer Services, Vets, Grooming, Appointments, Data Protection, Security and InfoSec.
About your experience
Key experience required includes:
To perform this role you will be:
About our purpose
There are all kinds of personal and professional benefits to being part of our Business Process team, but it’s also worth remembering that everything we do has a sense of purpose. We’re not just here to sell food or treats, we want to help pets and their owners live happier, healthier lives together. When you make a project a success, there’s a pet and their owner at the other end who are benefitting from your efforts.
Organisation: Pets at Home
Date Posted: 22-07-2021
Expiry Date: 01-09-2021
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