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Science Graduate - Customer Support Assistant - Speciality Chemicals in Reading

Our Client is a Speciality Chemical Company. They currently have a vacancy for a Customer Support Assistant - Cosmetic and Pharmaceutical Ingredients. This position will be office based near Bracknell in Berkshire and is a full-time permanent role.In order to make an application, simply read through the following job description and make sure to attach relevant documents. This role will suit a school leaver with Science A Levels or a BSc in a scientific subject (or equivalent / similar) Job Purpose The primary function of the Customer Support Assistant is to help with customer enquiries and internal sales / technical tasksYou need to provide excellent customer service and support to the sales / technical teamsYou need to be detail orienta

Job description

Our Client is a Speciality Chemical Company. They currently have a vacancy for a Customer Support Assistant - Cosmetic and Pharmaceutical Ingredients. This position will be office based near Bracknell in Berkshire and is a full-time permanent role.


In order to make an application, simply read through the following job description and make sure to attach relevant documents.

This role will suit a school leaver with Science A Levels or a BSc in a scientific subject (or equivalent / similar)

Job Purpose

  • The primary function of the Customer Support Assistant is to help with customer enquiries and internal sales / technical tasks
  • You need to provide excellent customer service and support to the sales / technical teams
  • You need to be detail orientated, self-motivated and able to manage your own workflow

Key Responsibilities

  • To promptly respond to customer enquiries, including arranging samples, filling in technical forms, sending product information and technical documents
  • To complete administrative tasks, including updating CRM and sales tools
  • To prepare for (e.g. via kit creation) customer events and trade shows
  • To help the sales / technical teams with customer requests as and when needed
  • To provide prototypes as requested, liaising with the lab / head office, maintaining stock and reviewing the range as appropriate. This includes packing prototypes orders for shipping and filling samples as requested
  • To ensure that external directories and internal files are kept up to date with the correct technical information
  • To handle phone and email requests simultaneously, processing inbound customer enquiries and internal tasks at the same time

How to Excel in this Role

  • This role will suit a school leaver with Science A Levels or a BSc in a scientific subject (or equivalent / similar)
  • Be a can-do person who is happy to get stuck in to get the job done, whether the task falls into sales, marketing, technical or business development
  • Be incredibly detail orientated, with excellent written English
  • Suggest ways to improve processes or save costs
  • Be proactive, bring ideas to the table
  • Be able to show how quickly and thoroughly you respond to customer enquiries
  • Candidates must have a full UK Driving Licence

In return our Client is offering a basic salary of £20,000 - £23,000 per annum plus benefits. (Salary is negotiable and dependent on experience).

Please e-mail your C.V to Lorraine Roger, Director at Atom Recruitment Ltd.

Extra information

Status
Closed
Education Level
Other
Location
Reading
Working hours per week
4 - 40
Type of Contract
Casual / Part Time Jobs
Profession Sub-category
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

Reading | Customer Service Jobs | Casual / Part Time Jobs | Other

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