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PART TIME CONTACT CENTRE CUSTOMER SERVICE in Chelmsford

4 - 40 hours per week

Job description

PART TIME CONTACT CUSTOMER SERVICE

Would you like to work within a team which offers on-going career support and progression as well as a fun and focused environment?

We are looking for a proactive and experienced contact centre / call centre advisor to join a friendly and professional contact centre team in their customer service department of their multi-faceted global operation.

The company offers full on-site training on the in-house bookings system as well as the outbound / inbound call handling dialer system, plus full brand coaching and mentoring with the team leaders and supervisors. Reliable, flexible, pro-active, high-level listening skills, articulate, patient and professional: These are the kind of candidates we need to fulfil this current recruitment campaign and we have a number of positions available!

Key Features of the role:

  • Good basic salary plus achievable monthly and quarterly bonus
  • Full training provided
  • Provide best industry customer service
  • Working to set targets and performance bonuses
  • Warm customer contact, warranty renewals, service and servicing bookings
  • Recognise and offer sales-via-service
  • Providing a first-class customer experience
  • Overcoming objections - Customer Retention
  • Guiding customers through a beginning to end service journey
  • Warm up-sell opportunities
  • Medium size Contact Centre Environment

Previous experience might include: Recruitment, Retail, Retentions, Finance, Sales, Leisure, Travel Agent, Lettings, Estate Agent, Memberships, Automotive, Motor, Insurance, Banking, Customer Service. Also but not limited to: Students, Graduates, Actor, Surveys, Fund Raising, Telecoms, Hospitality, Campaigning.

Interviews available at short notice. APPLY NOW

PART TIME 16 YO 20 HOURS OVER TWO TO FOUR DAYS

Extra information

Status
Closed
Education Level
Other
Location
Chelmsford
Working hours per week
4 - 40
Type of Contract
Casual / Part Time Jobs
Profession type
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

Chelmsford | Customer Service Jobs | Casual / Part Time Jobs | Other