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ServiceNow Specialist in Bradford

About The... We’re looking for two ServiceNow Specialists to join our Technology team at our head office in Bradford, West Yorkshire.  These are brand new roles within our Service Management team where you’ll work with the...

Job description

About The Role

We’re looking for two ServiceNow Specialists to join our Technology team at our head office in Bradford, West Yorkshire. 

These are brand new roles within our Service Management team where you’ll work with the Technology Manager - ServiceNow Products & Services and our third party suppliers to assist with the administration of ServiceNow. 

You'll also be accountable for:

  • The design, development and the configuration of the ServiceNow platform from enhancement requests into Production.

  • Identifying and delivering new functionality in line with business priorities.

  • The administration of ServiceNow, including user groups, roles, licensing and user criteria.

  • Helping with ServiceNow requests and incident resolution.

  • Working closely with the configuration management team who will be responsible for keeping the data within the CMBD up to date and accurate.

  • Proven track record of being an active participant in upgrades and ServiceNow patching, reviewing logs and scheduling within the ServiceNow HI portal.

About You

You'll ideally have the following skills and experience:

  • Previous experience using and supporting ServiceNow as a Systems Administrator on versions no older than New York. 

  • A good understanding of ITIL.

  • Excellent stakeholder management skills.

  • Excellent problem-solving and time management skills.

About The Company

Proud of our roots, Morrisons is a leading Yorkshire food retailer, serving 11 million customers across 500 stores a week. We’re also the UK’s second largest food manufacturer. Together, we make millions of products a year in our 18 manufacturing sites, allowing us to focus on what our customers want: good quality, fresh food and great value.  

Our people make Morrisons. We’re passionate about recognising diverse talent and building careers for our people. We’re forward-thinking and stay one step ahead in an ever-evolving industry, giving us exposure to creative initiatives which improves the offering to our customers.

In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

We pride ourselves on being a diverse and inclusive business and are committed to making Morrisons a brilliant place to work, harbouring an environment where our people can thrive. 

Treating all colleagues with respect and dignity is the Morrisons way - we celebrate individuality and love different perspectives. It’s what you bring to the table that matters.

New Ways of Working

The wellbeing of our colleagues is really important to us and we want everyone to have a great home and work life balance. Because of this we've introduced a four day working week for all full time colleagues based at our head office in Bradford.

You’ll be able to flex your working hours around the core hours of 10am-4pm, and can choose to do different hours each day as long as you’re covering these core hours. Each four day week will contain four average nine hour days.

To be more competitive and support our stores and sites more effectively, we now work over a six day operation, Monday to Saturday inclusive, and everyone in our head office now works one Saturday in every four (or 13 a year), albeit Saturday will be a shorter working day of 6 hours.

Your non-working day will need to fit in with the business needs so more information about this and which day you'd take off will be discussed at your interview.

Extra information

Profession Sub-category
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

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