Unfortunately, this job is not active.

Hub Administrator in Colchester

When you work for Care UK, you join UK’s leading care providers. Whatever the role, no two days will be the same and full training will be provided in a welcoming environment.

Job description

  • CO4 9QB
  • Min Pay Rate
  • Competitive
  • Max Pay Rate
  • Competitive
  • Job Copy
  • Job title: Hub Administrator 

    Contract: Permanent,  Part time (1 x 22hours per week, £19.5k pro rata) Monday off. Tuesday-Thursday 8:30-1 and Friday 8:30-5pm

    Location: Colchester 

    The role of the Hub Administrator is to possess a high level of customer service and a friendly disposition. As a team we provide a switchboard for internal and external callers as well as administrative duties and tasks. This position requires frequent contact with home managers, relatives, and other key stakeholders on a daily basis. Building strong relationships within the organisation will be vital as you will be acting as the first point of contact for the Company.

    Key Responsibilities

    • Receive and manage incoming telephone calls and associated emails from various avenues and to maintain excellent verbal and written communication skills with team members and visitors
    • To effectively maintain the shared inboxes and direct enquires to the relevant departments in a timely manner.
    • Coordinating incoming and outgoing mail
    • Keeping members of the business updated with announcements and team movements
    • Build good working relationships within the organisation.
    • Comply with the Company appraisal system and attend an appraisal every year.
    • Ensure updated mandatory training requirements are met.

    Experience

    • Working effectively and efficiently in a fast paced environment
    • Track record in delivering a proactive and customer focused service
    • Ability to work on own initiative, identifying when issues need to be escalated to line manager.
    • Supporting other Managers and colleagues
    • Knowledge of helpdesk support
    • Ability to plan workload and prioritise tasks
    • Effective communicator both verbal and written

     

  • Extra information

    Status
    Closed
    Location
    Colchester
    Type of Contract
    Graduate Jobs
    Profession type
    Home Care
    Full UK/EU driving license preferred
    No
    Car Preferred
    No
    Must be eligible to work in the EU
    No
    Cover Letter Required
    No

    Colchester | Home Care Jobs | Graduate Jobs