On-boarding Assistant in Northampton

Job Purpose

To provide an exceptional People Service across the SDC building and maintaining key relationships with stakeholders across multiple sites including Central Recruitment Team (Support Office), Planning Team and SDC Recruitment Team.

To ensure all OnBoarding tasks are delivered to the required standard and established SLA’s.

Key Accountabilities

• Proactively manage and be responsible for all administrative processes including Headcount Report, ensuring all relevant documentation is obtained and colleague’s files are fully completed and compliant, in order to meet audit requirements.
• Responsible for ensuring a seamless transition for the candidate from recruitment and initial offer through to start date.
• Conduct numeracy and literacy testing in a controlled and fair conditions for all Warehouse Colleague candidates
• Manage pre-employment checks including right to work documentation, offer pack documents, pre-employment questionnaire and initial Drug and Alcohol Testing and highlight any anomalies
• Manage Embarkation diary and create Embarkation packs which include rota, pay dates, first 3 days at PAH, absence line information, name badge and fob allocation.
• Ensure that you always work within the boundaries of current right to work legislation and the Data Protection Regulations when handling colleague data and throughout the activities or projects you are involved in.
• Work closely with your peers to ensure a seamless delivery of service is given by understanding their roles/challenges and responding to these by working together to deliver improvements.
• Proactively look for ways to enhance service provision to all stakeholders.
• To work within the values of the Company and display high standards of integrity and professionalism towards colleagues and all stakeholders.
• To continuously develop and update own knowledge and skills within the job role.

Skills and Knowledge:

• Essential:

• Ability to work under pressure, set priorities, complete tasks and meet deadlines.
• Driven to continuously provide outputs which are of a high standard and quality.
• Strong organisation skills and ability to prioritise effectively.
• Manage own time and workload effectively.
• Confident and effective communicator.
• Able to build strong and productive working relationships with colleagues.
• Resourceful and adept at problem-solving (including being able to identify issues and resolve them in a timely manner).

• Preferred:

• Basic understanding of Employment Law, specifically in relation to Eligibility to Work in the UK and Statutory requirements.

Personal Attributes:

• Essential:

• Passion for People and Pets.
• Customer and colleague-centric with a focus on service delivery.
• Enjoy being part of a busy team, carry confidence and be prepared to be flexible to take on the challenges this brings.
• Excellent communication skills
• A high level of confidentiality.
• The flexibility and willingness to learn.
• High level of attention to detail.
• Enthusiastic, positive and determined.
• Authentic and straight forward.
• Embraces change.
• Ability to be self-awareness and resilient.
• Articulate and confident.
• The moral courage to have a difficult conversation with tact and diplomacy.
• Champion of ‘doing the right thing’.
• Enjoys working within defined processes and procedures.

Requirements for the Role

Educational

• Essential:

• Excellent verbal and written English skills

Experience:

• Essential:

• Solid administration skills.
• Strong attention to detail.
• Sound knowledge of Microsoft Office, particularly Word, Excel and Outlook.

• Preferred:

• Experience of working with an HR services environment.
• Experience of working within in a complex organisation.
• Willingness and aptitude to use a variety of software, but specifically SAP/Success Factors.

This job description reflects the overall scope and responsibilities of the role. However, it is not an exhaustive list and the jobholder is expected to undertake any other reasonable duties that might be requested. All jobs change or evolve over time in order to meet business or local needs and this job description will therefore be subject to periodic review and change if required.