Customer Service Representitive job in Edinburgh !

Apply now for an opportunity to work in a Customer Service Representative job in Edinburgh! Perfect for friendly people looking for part-time work.

What are you going to do:

We are looking for candidates who want a Customer Service Representative job in Edinburgh! This role is great for friendly, approachable people. The company we are recruiting for provide various cruises, and they are looking for bubbly staff members to greet guests/passengers and other general customer service tasks.

Your main task as a customer service representative will be to assist customers with checking in and any questions they have about our service. Below are some more responsibilities in this role. 

  • Checking in guests/passengers as they arrive (this is done on a computer system, full training on operating the system is provided)
  • Helping passengers to disembark the cruise ship
  • Answering questions and providing information about products and services
  • Support with any queries or issues passengers may have
  • General customer service duties

Your role within the company is really important in representing them well, you would be one of the first points of contact for customers, so being approachable and customer-service focused is essential!

Working days and times:

This is an ad-hoc job, meaning days of work will vary depending on the days the cruise ship arrives and leaves, making this the perfect job for candidates looking for something flexible, for example to fit around their studies or home life! The shift times will always be the same, there is a morning shift which is less busy, this is helping passengers who have finished their cruise. The morning shift hours are 6am to 10am. 

After this, there is a 'day shift', which is a bit busier than the morning shift because this is checking in all the passengers for the cruise, who arrive throughout the day. The hours for this are 10am until 7pm. 

Pay rate:

The pay for this role is hourly and will be £9.50 per hour. If you would like to work the 'day shift', you will also be provided with food for lunch from the ship. 

This role will be starting from JUNE 2022 and will be for one day at a time, each time the cruise ship docks and leaves. 

What we offer:

  • A fun job, ideal to combine with your studies or home life
  • Flexible working days
  • Chance to earn a good salary
  • Working in a fun, team environment
  • Lunch provided

What we ask:

  • At least finished high school
  • Customer Service experience is desirable but not essential
  • Friendly, customer service person
  • Basic IT skills are a must as check-in systems are online


Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information

Education Level
Secondary School
Working hours per week
4 - 15
Type of Contract
Casual / Part Time Jobs, Weekend, Summer / Holiday Jobs, Temporary Full Time
Salary indication
£9,50 Per Hour
Responsible for
In a Customer Service Representative role in Edinburgh, you would be responsible for checking in/out guests, helping them with any queries and assisting them as needed.
Published at
Profession type
Receptionist, Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

Edinburgh | Receptionist Jobs | Customer Service Jobs | Call Centre Staff | Help Desk Employee | Casual / Part Time Jobs | Weekend | Summer / Holiday Jobs | Temporary Full Time | Secondary School

Apply now

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