Business Support Officer/ EA - COVID-19 in London / Leed, London

Our Organisation

NHS England and NHS Improvement came together on 1 April 2019 as a new single organisation. The NHS Long Term Plan focuses on delivering integrated care to patients at the local level and we can best support the NHS to deliver this as a single integrated organisation.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have an ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

Our new operating model represents a strong shift to regional delivery supported by expert corporate teams. Local health systems are supported by our integrated regional teams who play a major leadership role in the geographies they manage.

We are jointly committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

The Covid-19 Vaccine Programme is the emergency programme set up in response to the need to roll out the Government’s Covid-19 Vaccine Programme to the British population.

The NHS is a global leader in achieving high levels of vaccination coverage, and this has been reflected in a hugely successful COVID-19 vaccination programme.

The next and fourth phase of the COVID-19 vaccination programme offers Spring boosters for those at the highest risk, to maintain protection against the risk of severe illness, and continues to offer vaccinations to those Patients which did not take up or were previously not eligible to receive vaccination in phases 1, 2 and 3.

The Programme’s physical base is Skipton House in London, although much of the support is provided by staff working remotely. The atmosphere is currently fast moving, and any individuals coming into the cell need to be able to confidently take on information quickly and make decisions at speed

As a Business Support Officer/EA, the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the COVID-19 vaccination programme’s Operations and Delivery team.

Planning & Organising

• Organise and manage documentation for meetings and events, including preparation of agendas and minutes of meetings, tracking actions and timeframes as appropriate.
• Inbox management for Deputy Directors.
• Organise and produce reports, papers, presentations and other similar documentation in accordance with organisational timeframes.

Service Improvement

Assist with the setting up and management of effective business processes to facilitate the smooth running of the team.

• Develop and implement robust work processes and systems to ensure timely delivery against deadlines.

• Work closely with other team members to improve current practices and processes to achieve best possible outcomes.

In particular the post holder will:

• Provide high quality project, service, initiative and administrative support including information and analysis.
• Undertake reporting and analysis of information to support delivery

The post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge and technology to improve, inform and support a portfolio of projects, services, and initiatives.

Please note that the reason for the fixed term post is Short-term time limited project.