Job Title: Induction CoordinatorHours: 37.5 hours per weekLocation: BoltonContract: PermanentSalary: £23,839.20 per annumOutcomes First Group is Great Place to Work certified – it’s official! We’re also taking part in the national 4 Day Working Week pilot which makes joining us now even more appealing (T&Cs apply)…About the RoleOutcomes First Group has an exciting opportunity for you to join our team as a Care Induction Coordinator.As our new Induction Coordinator, you will work to high standards with great attention to detail and excellent organisational skills.You will provide a responsive, flexible, and efficient administrative support function for the Induction Process and Central Operations Team, along with broader Care Sector sta
Job Title: Induction Coordinator
Hours: 37.5 hours per week
Location: Bolton
Contract: Permanent
Salary: £23,839.20 per annum
Outcomes First Group is Great Place to Work certified – it’s official! We’re also taking part in the national 4 Day Working Week pilot which makes joining us now even more appealing (T&Cs apply)…
About the Role
Outcomes First Group has an exciting opportunity for you to join our team as a Care Induction Coordinator.
As our new Induction Coordinator, you will work to high standards with great attention to detail and excellent organisational skills.
You will provide a responsive, flexible, and efficient administrative support function for the Induction Process and Central Operations Team, along with broader Care Sector stakeholders across the business.
You will deliver an exceptional customer service experience to all Induction customers and have great communication skills being able to liaise between different teams within the business as well as new starters.
What we are looking for:
• Proven track record of planning, scheduling, and coordinating events across a range of stakeholders.
• Conducts self professionally and understands what good customer service looks like.
• Proven track record of attention to detail.
• Sound capabilities with all Microsoft office applications.
• Ability to work under pressure, with flexibility in approach and style to meet demands.
• Track record of meeting deadlines.
• Detailed and conscientious, taking pride in output and achievement in of quality standards.
• Ability to work with stakeholders at all levels.
• Self-motivated, requires minimal supervision.
• 5 GCSE’s including English Language & Maths
• Previous administration experience in a Care and/or Operational setting (desired but not essential)
About Learning, Development and Talent:
This is an exciting time to join the Learning, Development and Talent team as we create a world-class learning offering for our carers and employees. The team are currently transitioning to provide an updated high quality, modern training and development offering that will enable outstanding outcomes for our children, young adults, and vulnerable adults.
Customer service is at the heart of the function so you will need to demonstrate going above and beyond to ensure the needs of our carers and employees are met.
About the Group
Outcomes First Group exists to make sure vulnerable people get the opportunities they need, whether that involves providing them with specialist education or residential care where they can thrive.
There are two organisations in our Outcomes First family: Acorn Education and Care and Options Autism. Together, we educate, care for and support young people across the UK, empowering them to be happy and make their way in the world.
Why work for us?
Your well-being is very important to us, and we know that being able to choose the benefits that suit you and your family will support your well-being.
Whatever your role and wherever you’re located, you’ll love VISTA, our flexible benefits platform which lets you tailor your benefits package.
And when your circumstances change…no problem. You can flex, trade and add to your benefits package to suit your circumstances, chose from…
• Holidays starting at 25 days per annum with options to buy an additional 5 days
• Critical illness covers and life assurance options
• Company Pension with options to increase your contributions
• Private medical and dental Insurance
• 100’s of discount options valid in the UK and abroad
• Eco-Car Scheme
• “Your Wellbeing Matters"- access to a wide range of first-class mental health support services and physical health checks
• Career development opportunities
• Professional support networks and groups
• * 4-Day working week - ‘rest-day’ could be any day Mon-Fri (agreed with Manager), available after successful completion of probationary period for full-time workers only
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.
We are an Equal Opportunities Employer.
Winner UK Best Workplaces for Women™ Awards 2023, for the past 3 years.
Winner UK Great Place to Work™ Awards, for the past 4 years.
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