Work as a Housing Management Coordinator in Basingstoke
Specialist ArrearsCoordinator Basingstoke Temporary, Part time (16.5 hpw, 5 months FTC) Salary £23,959 pro rata and great benefits including Health Cash Plan! Home, a place where you belong This is a great opportunity for a Specialist Arrears Coordinator (thats Housing Management Coordinator to us internally) to join our team here at Basingstoke Social Inclusion Pathway. As our Income and arrears expert, youll focus on arrears management to ensure our customers rent is paid. Working with the housing management service, youll support our customers to manage and maintain their tenancyand rent accountswith the aim of helping them move on to a secure, long-term accommodation! Typical day as a Specialist Arrears Coordinator Help our customers with managing there housing benefit claims, making sure that these are received on their rent account. Working with the team to support customers on their repayment plans. Supporting customers with their rent payment methods Generating and issuing letters related to the customers account. Fancy going home each day knowing that you have helped change our customers lives for the better. Youll do that here, working for one of the top 10 Great Places to Work in the UK! You bring Experience in managing rent accounts. Knowledge of working within income management and the welfare benefits system Experience supporting vulnerable customers from different walks of life. A can do positive attitude, youre proactive and well organised, and able to work on your initiative. Confident working collaboratively with colleagues in other parts of the business as well as with external partners Our team Youll join our manager Sherene, and our Basingstoke Social Inclusion Pathway team, who are super passionate about what we do! Sherene is a true example of how we grow our own, as shes on her third career with us having been a Housing Management Coordinator as well as a Housing Manager before stepping into her current Manager role. When not at work shes chasing after her two wild spaniels! Job details Hybrid Working from home with one daybased at our service inBasingstoke. Able to use technology for example for making benefit claims and managing the accounts. Youll need an Enhanced DBS check done and we pay for that. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best.Together we make Home Group a great place to work ! Whats in it for you? 25 days annual leave (increasing to 30), the option to buy 5 more, a me day (to take off for whatever you fancy) and time off for volunteering too! Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us! Colleagues really matters to us, thats why were the10^thBest place in the UK for Wellbeing. Ourtools and support help you when you need them. Learn more about ourbenefits on our website. Find out more Click APPLY NOW to see ourHousing Management Coordinator Job Description , find out about us and forhelp to apply.Sometimes we close a job early, so dont delay or you might miss out.Finally, do let us know if theres anything we can do, to help you shine in our process at
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