Work as a Senior Service Designer in Nottingham
About The Job
Job summary
Are you a creative and experienced designer who relishes the thought of designing services to help millions of people in their everyday lives?
Do you have a passion for creating digital experiences with a human touch?
If so, then we'd love to hear from you!
As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts.
Theres never been a better time to join the DVSA.
Our Digital-first vision is supported by a clear strategy which allows our staff to develop and grow.
Click to find out more the award-winning services we work on and whats on offer for you, helping drive your career forward.
Job Description
The senior service designer is an experienced designer who works with minimal support and can influence and mentor others.
You will:
Design services which meet the Government Service Standard.
Ensure services meet public sector accessibility regulations.
Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation.
Design and implement strategies to ensure services are efficient, scalable and robust.
Develop user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System.
Prototype website designs and UI elements as required.
Embed and continually improve ways of working across delivery teams.
Additional info
This role can be based in Birmingham, Bristol, Newcastle, Nottingham, Oldham or Swansea where your presence at this location will form part of the working arrangements agreed with you. We operate a hybrid working model with the expectation that you will spend a minimum 60% on a DVSA site or on official business giving you greater flexibility about where and when you work.
Person specification
You will need the following experience:
Relevant experience in design services and human-centred experiences including defining service design approaches, methodologies, and deliverables.
Experience of agile delivery and awareness of agile tools and how to use them.
Iterative and rapid prototyping with multidisciplinary teams.
Good understanding of responsive design and designing for mobile first.
Experience of delivering simple and clear communication of technical designs to non-technical stakeholders.
Experience of designing against constraints.
Front end development experience.
Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
About Us
The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably.
We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.
Were working hard to:
Make roads safer.
Improve services for our customers.
Make road transport greener and healthier.
Harness the potential of technology and data.
Grow and level up the economy.
Were committed to giving all our colleagues purpose, professionalism and pride in what we do.
We work in supportive, diverse and inclusive teams where everyone is valued. You can grow, develop and progress, and make a real difference to society.
We pride ourselves as being an employer of choice and welcome and encourage applications from everyone, such as ethnic minorities, women, disabled people and those who identify as LGBT+.
To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website .
Benefits
An environment with flexible working options where we encourage a great work-life balance.
Exceptional pension with an employer contribution of an average of 27%.
Generous Annual Leave - 25 days holiday, increasing by 1 each year of service, up to 30.
8 Bank Holidays plus an additional Privilege Day to mark the Kings birthday.
Latest IT and Tech devices.
A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues.
Excellent learning and development tailored to your role including paid apprenticeships up to Masters level.
Wide range of discounts schemes on high street names.
Employee assistance program for health and wellbeing.
Cycle to work scheme and Gym membership offers.
Fill in below which area you are searching in for a similar function and don't forget your e-mail address!