Mercedes-Benz are searching for Customer Service Representatives at their Customer Assistance Center (CAC) in Holland! The perfect way to kickstart your international career, you will have the chance to work with over 25 different nationalities and act as a brand representative ensuring that customers receive personal assistance in their own language at a consistently high level.
You will be working for the UK market serving customers and prospective customers by handling all roadside assistance requests, inquiries and complaints for the entire range of Mercedes-Benz and smart vehicles. As a UK Representative you insure that customer concerns and queries are dealt with adequately; manage our services to customers and transfer product knowledge.
What's in it for you?
Holiday allowance- 8% of annual salary
Salary of €1,843 gross / month plus bonuses
Lucrative relocation package of up to €5,000
208 vacation hours
Discount on new or used car Daimler
Collective health insurance at discounted rates
The opportunity to grow and progress within the company
Transportation plan; free bike every 3 years, free public transportation or fuel costs (€ 130 / month)
Result orientated bonuses
What are we looking for?
Native English speaker
Excellent grammar and writing skills
Professional experience in customer service/ call centre environment
Able to prioritise, analyse, plan and co-ordinate with high workload
Empathy and advanced negotiation skills
A loyal representative
Excellent communication skills
Problem solving skills and analytical thinker
Good knowledge of UK / Ireland culture and geography
You must be available for at least one year
Interested? Click "apply now" and we will be in touch shortly! For any questions or queries please call 0808 234 0313
€ 1,843 / month gross. In addition, a shift allowance based on actual hours is paid.
37.5 hours per week, shifts including nights and weekends