Customer Support specialist required to join a fast growing start up. Flexible hours.
Do you want to work for yet another social media app or do you want to help transform the lives of tens of thousands of people and their families across the UK with world-class care? If the latter, read on.
Elder is a startup transforming the quality of life for those in need of care.
We're backed by a leading European VC and our founders previously founded and exited Mopp (the UK's leading home services marketplace). The early team has joined from companies including Google, Shazam, Just Eat, Handy, Babylon, Onefinestay and Ogilvy.
Our fantastic Customer Support team is growing so we are looking for new team members who are passionate about customer support, love to talk to customers and want to work in a disruptive, fast-growing and fun environment. We are looking for people who are passionate, understand the urgency of a start-up setting and take pride in the ownership of their tasks while functioning fully in a team setting.
You will love this job if you:
Understand that making a customer happy is crucially important to a business's success
Are creative, friendly, and solution-oriented with customers and colleagues
Understand the need to meet expectations, rise above them, and go that extra mile for customers
Look for constant improvement and ways to improve processes
Are honest, able to own up to your mistakes, and never break promises
Are fun to work with and have a friendly personality
What do you need to have?
Excellent verbal & written language skills
Ability to multi-task and take responsibility in challenging situations
Strong attention to detail
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