This is a great opportunity for someone wanting a fantastic part time job. We are looking for someone to fill a 20 hour per week role with our company. There are three elements to this role:
1.) Email/Customer Service - replying to emails from our guests who are inquiring about tours around London England, New York and Paris. Suggesting ideas, preparing itineraries, facilitating payment and then processing bookings.
2.) Telephone customer service/hotel customer service - answering the phones to our guests and predominantly to our hotel concierge teams in order to answer their inquiries and process tour bookings.
3.) There may be additional administrative roles including but not limited to some research and other admin assistance.
We are looking for someone who would appreciate a fantastic part time role with scope to grow with the company. Someone who is able to use initiative to learn, absorb and process lots of information. You need to be proficient and quick on computers, ideally capable with social media and able to make decisions and use initiative when responding to inquiries and advising possible tours for our guests. Fierce attention to detail, organisation and an ability to work under pressure is important.
Full training is provided.
Please send a cover letter along with your CV. Please state in your cover letter why you are looking for part time work along with your preferred hours. Please also advise why you think this role would suit you and you would suit this role.
PLEASE NOTE: This is not a casual temporary job, we are looking to fill a permanent part time position.
Salary Indication: £15-£20 per hour, depending on experience.