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Part Time Operations and Customer Services Manager in London

London | Admin / Secretarial | Management | Customer Service | Administrator | Back Office Employee | Customer Service | Manager | Operations Manager | Graduate Jobs | Casual Jobs | University

20 hours per week working for a high end private tour operator dealing with clients and staff in multiple countries.

Job description

This is a great opportunity for someone wanting a fantastic part time job. We are looking for someone to fill a 20 hour per week role with our company. There are three elements to this role:

1.) Email/Customer Service - replying to emails from our guests who are inquiring about tours around London England, New York and Paris. Suggesting ideas, preparing itineraries, facilitating payment and then processing bookings.

2.) Telephone customer service/hotel customer service - answering the phones to our guests and predominantly to our hotel concierge teams in order to answer their inquiries and process tour bookings.

3.) There may be additional administrative roles including but not limited to some research and other admin assistance.

We are looking for someone who would appreciate a fantastic part time role with scope to grow with the company. Someone who is able to use initiative to learn, absorb and process lots of information. You need to be proficient and quick on computers, ideally capable with social media and able to make decisions and use initiative when responding to inquiries and advising possible tours for our guests. Fierce attention to detail, organisation and an ability to work under pressure is important.

Full training is provided.

Please send a cover letter along with your CV. Please state in your cover letter why you are looking for part time work along with your preferred hours. Please also advise why you think this role would suit you and you would suit this role.

PLEASE NOTE: This is not a casual temporary job, we are looking to fill a permanent part time position.

Salary Indication: £15-£20 per hour, depending on experience.

Further Information

London, London
Very competitive based on experience
Working Hours
20 Hours per week - flexible but must be between 9am-6pm
Type of Contract
Graduate Jobs, Casual Jobs
Type of Job
Admin / Secretarial, Management, Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required