Apple revolutionized personal technology with the introduction of the Macintosh in 1984. Today, Apple leads the world in innovation with iPhone, iPad, the Mac and Apple Watch. Apple’s three software platforms — iOS, OS X and watchOS — provide seamless experiences across all Apple devices and empower people with breakthrough services including the App Store, Apple Music, Apple Pay and iCloud. Apple’s 100,000 employees are dedicated to making the best products on earth, and to leaving the world better than we found it.
At the Apple Store, you maintain customers' trust in Apple as the skilled expert, troubleshooting and repairing products. You use problem-solving and people skills to assure Genius Bar customers of swift resolutions to their technical problems. You also educate your team members about products, while independently keeping your own technical know-how up to date. With your customer service brilliance and empathetic nature, you provide Genius advice and support every day.
Strong people skills and a knack for problem solving.
Ability to maintain composure and customer focus while troubleshooting and solving technical issues.
Ability to adhere to a schedule of customer appointments.
As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and empathy. After determining whether repairs can be done or a replacement is needed, you offer solutions to quickly get users up and running again. Even if you're juggling more than one customer, you stay conscious of their time demands as well as your own. You fulfil Apple's service commitment with style, speed and skill. And you earn the trust of customers and co-workers alike as you offer guidance, knowledge, and even tips and training.
You have an aptitude for acquiring skills in technical repairs and an eagerness to learn.
You have excellent time management skills and can make decisions quickly.
You'll need to be flexible with your schedule. Your work hours will be based on business needs.
You're fluent in the local language.
Aberdeen, Union Square
Basingstoke, Festival Place
Belfast, Victoria Square
Bristol, Cabot Circus
Bristol, Cribbs Causeway
Cambridge, Grand Arcade
Cardiff, St David’s 2
Edinburgh, Princes Street
Glasgow, Buchanan Street
Kingston upon Thames, Bentall Centre
Leeds, Trinity Leeds
London, Brent Cross
London, Covent Garden
London, Regent Street
London, Stratford City
London, White City
Manchester, Arndale Centre
Manchester, Traford Centre
Newcastle upon Tyne, Eldon Square
Plymouth, Drake Circus
Reading, The Oracle
Solihull, Touchwood Centre
London, Northern Ireland, East Midlands, North West, South West, East Anglia, North, South East, London, North Wales, Scotland, South Wales, West Midlands, Yorkshire
Part-time to Full-time
Type of Contract
Casual Jobs, Full Time Jobs, Temporary Full Time
Type of Job
Technical, ICT, Retail
College, Secondary School, University, Other
Full UK/EU driving license preferred
Must be eligible to work in the EU
Cover Letter Required
Unfortunately, this vacancy is no longer active
Find other vacancies via the menu or find similar jobs below
Apple revolutionized personal technology with the introduction of the Macintosh in 1984. Today, Apple leads the world in innovation with iPhone, iP...
At StudentJob.co.uk we want to provide our customers with a wide range of payment methods. Our partner for credit card payments is Docdata. Safety and reliability are vital when ordering online. Docdata use state-of-the-art safety and encryption methods to protect you from online fraud. Statistically, paying online with a credit card is saver than buying in a store, by phone or by fax.
We currently accept the following payment methods
Visa credit card
Mastercard credit card
Visa or Mastercard credit card
DIf you choose to pay by credit card, we will ask you to enter the following information:
Credit card number
cvv2-code (validation code)
Card holder name
Once you have entered this information click on "Submit". Your purchase has now been completed and submitted to our system. You will be redirected to our website where you will find a confirmation of your purchase. In addition, you will receive an email confirming your purchase.
Frequently asked questions
Why is there a validation code?
The validation code (Card Validation Code) are the last three digits on the back of your credit card.
We ask you to enter this information to make sure that your card is not used for fraudulent purposes, as this number is not printed anywhere else. The card validation code validates that the person who makes the purchase actually owns the credit card and not a copy of the credit card or just the number of the credit card. Also, the last three digits are not included in the magnetic strip on the card, nor are they part of the credit card number.
When is my credit card charged?
After you have clicked on "Submit", your personal details will be verified. Once your personal details have been approved, your credit card will be charged. Your order is then sent to our system (this takes just a few minutes).
What kind of information do we receive?
We do not save your credit card information; only your own bank has this information. Docdata will verify your card number, verification number and your address during the transaction. We will receive an electronic message confirming your:
Of course, we will deal with your information in an appropriate manner.
Can I change my purchase once I have ordered?
We cannot charge your credit card more than once. We can therefore only change the total amount of your order. If you change your order to a lower amount than the initial amount, we will refund your credit card with the difference.
Paying with Maestro
Does your debit card bear the Maestro logo? Then you will be able to pay with Maestro in a safe and secure way. If you use Maestro for payment, you will not be redirected to the payment module of your bank. Instead, your transaction will be processed by Mastercard. Your bank, however, will have to authorise your transaction. Therefore, you will have to enter your bank account number, card number, the expiry date as well as a unique code which is generated by your random reader.
If you choose to pay by PayPal, you will be directed to the PayPal homepage where you will have to enter your PayPal email address and your password.
If you do not have a PayPal account you cannot immediately use this payment method.
Sofortbanking online payment
Another payment option is “Sofort banking”. Sofortbanking is a safe, direct-online payment method for companies with a bank account in the United Kingdom. When you choose Sofortbanking as an online payment method, you will be redirected to the Sofortbanking homepage. Here, you select your country and fill in the number of your bank. To find this number, a handy search function is added. Afterwards, you will need to login with your bank details. Finally, for security reasons, you are required to fill in a TAN code, when that has been filled in, the payment has been completed and you will receive a confirmation.
Ordering by phone
We encourage you to make your purchases online as this will provide you with the fastest possible service. However, you can also complete your order by phone. You can reach us 5 days a week from 8AM to 5PM by calling 0808 234 0313.
Free sign up for Students
You can login once you have made an account. After logging in, you can apply to the jobs you are interested in and also manage your profile details.