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Junior Knowledgebase Engineer in Canary Wharf, London

Creative Virtual is a world leader in self-service customer engagement solutions for compa-nies of various size and sector. Since 2004, we have been building award-winning, critically-acclaimed technologies in knowledge management, natural language processing (NLP) and virtual assistants that enable businesses to provide information and support to customers 24/7 across contact channels. Some of our clients include Lloyds Banking Group, HSBC and the RSPCA.

Job description

We are looking for full-time junior knowledgebase builders for both our London and Bristol teams, and require enthusiastic people with a logical approach to problem solving, keen to learn and willing and able to work with a dynamic group of people whilst focusing on com-puter-based tasks.

A complete knowledge and understanding of the English language and the use of Microsoft Office (particularly with Excel) are musts, experience with Visio is a bonus. You should have a good grasp of basic html. Experience with Python Script and/or XML is welcome but not required.

It's important for our team members to have the ability to manage their time, resources and projects effectively and also troubleshoot problems and hurdles as and when they arise.

This is an entry-level freelance position with many possibilities to grow. Applicants must be authorised to work in the UK.

To be based in our Canary Wharf and/or Bristol offices. No telecommuters please.

If this sounds appealing, please email any queries and/or your CV with hourly rate expectations to us.

* No recruiters or phone calls please

Extra information

Education Level
College, University, Other
Canary Wharf, London
Type of Contract
Graduate Jobs, Full Time Jobs
Type of Job
Engineering , ICT
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

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