What are you going to do:
Responsibilities
- Handle customer inquiries
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
What we offer:
The successful candidate will receive a wide and varied skillset from administration to accounting to IT to customer support.
What we ask:
- Knowledge of IT and english
- Previous IT and Customer support experience preferred
- Understand Digital Software Limited's system to be able to support clients of the business.
- Knowledge of Word, Excel and Outlook is a pre-requisite.
- Be calm and enthusiastic when talking to clients.
- Must have a Pro Active approach to ensure the enquiry is complete above and beyond customer expectation.
Qualifications
Ability to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanourExcellent written and verbal communication skillsMust be able to use Word and Excel and OutlookMust be Pro Active and must be able to follow through until completion of the enquiry.
Apply
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
Extra information
- Status
- Closed
- Education Level
- College, Secondary School, University
- Location
- London
- Type of Contract
- Full Time Jobs, Temporary Full Time, Graduate Internship
- Profession type
- Admin / Secretarial, ICT, Customer Service
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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