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Customer Support & IT in London

Not only does Auto Soft BMS look great, it performs even better. A truly elegant design surrounded by the very latest cloud technologies, which has been optimised to provide a premium user experience.

What we offer:

The successful candidate will receive a wide and varied skillset from administration to accounting to IT to customer support.

What are you going to do

Responsibilities

  • Handle customer inquiries
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

What we ask:

  • Knowledge of IT and english
  • Previous IT and Customer support experience preferred
  • Understand Digital Software Limited's system to be able to support clients of the business.
  • Knowledge of Word, Excel and Outlook is a pre-requisite.
  • Be calm and enthusiastic when talking to clients.
  • Must have a Pro Active approach to ensure the enquiry is complete above and beyond customer expectation.

Qualifications

  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanour
  • Excellent written and verbal communication skills
  • Must be able to use Word and Excel and Outlook
  • Must be Pro Active and must be able to follow through until completion of the enquiry.

  • Extra information

    Education Level
    Secondary School, College, University
    Location
    London
    Type of Contract
    Full Time Jobs, Temporary Full Time, Graduate Internship
    Type of Job
    Admin / Secretarial, ICT, Customer Service
    Full UK/EU driving license preferred
    No
    Car Preferred
    No
    Must be eligible to work in the EU
    No
    Cover Letter Required
    No
    Languages
    English

    London | Admin Jobs | ICT Jobs | Customer Service Jobs | Administrator | Help Desk Employee | IT Trainee | Full Time Jobs | Temporary Full Time | Graduate Internship | Secondary School | College | University

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