Our customer service team is at the heart of MyBuilder. Every person is 100% focused on helping our users and keeping the marketplace happy. Our working practices are based on common sense and good judgement, not conventional wisdom. This is a customer service team with real purpose and we want like-minded people to join us.
We'll set you up with a shiny new Mac and a spacious workspace at our lovely office located near Old Street. You'll enjoy the best coffee around, great food and regular team outings. Most importantly, you'll be in great company, surrounded by a top-flight team on a mission to make the world a better place, one project at a time.
We're growing and a number of opportunities have opened up across customer operations. Trade Quality is responsible for vetting and monitoring tradespeople, keeping our standards high. Trade Success help our members achieve their business goals, while the Consumer team support homeowners if they run into difficulties. Don't worry too much about which role to apply for - we'll help you fathom that out when we meet. The most important thing is that you have a genuine passion for helping people and delivering the best customer experience.
MyBuilder.com helps homeowners find reliable tradesmen through the power of online reviews. We're a market leader in the UK and are part of IAC, a well known New York based internet group (Tripadvisor, Vimeo, Match.com, Tinder, HomeAdvisor, etc.). MyBuilder operates throughout the UK and our head office is located in Clerkenwell, Central London. Our office reflects our culture: we have a well-stocked bar, a staff band and colleagues who cook each other lunch.
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