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Delivery Manager - Projects in London

Job description

175 years ago, our founder Thomas Cook began this company with a vision to ‘broaden the mind of others and break down the partition walls of prejudice.'

Once describing himself as ‘the willing and devoted servant of the travelling public,’ Thomas Cook was a true pioneer of the travel industry, opening up a world of new destinations and new travel experiences to everyone. By obtaining the best services and prices for his customers, he laid the foundations of the company that still bears his name today.

Thomas Cook is now one of the world’s leading leisure travel groups, supported by around 22,000 colleagues and operating from 15 countries.

Our vision today remains true to Thomas Cook’s ambitions - to be the world’s most loved holiday company.


Delivery Manager, Technology Projects

Competitive Salary, Benefits & Holiday Discounts

Based in Aldersgate, London

Permanent Position


Thomas Cook Money is a holiday bank.  We want to make holiday money easy for customers by helping them save, borrow, spend and protect themselves in a fun and rewarding way.  We are embarking on a 5 year journey fixing what we have today, building a new customer proposition we can be proud of, then growing that proposition into new geographies.


As Delivery Manager you will be responsible for managing the delivery of TCM projects as a result of business demand from our strategy, product or markets.

You will provide a centre of expertise for delivery of business and technical solutions for the Thomas Cook Money business.  Working with the Commercial & Technology team and external partners you will ensure that solutions and functionality delivered meet the business needs and comply with technical policies.


Additional accountabilities will include:


  • Set up the teams required to delivery and manage the delivery of technology projects for TCM, delivering the future solutions through close engagement with various partners and suppliers
  • Ensuring  technical designs for delivery of new services and functionalities by the external supply base, for infrastructure and application development are aligned to the technology strategy and platform
  • Providing advice and guidance on all technical issues related to Thomas Cook Money IT area for the systems deployed across the Thomas Cook
  • Translating technical issues into business language that can be clearly articulated and understood by the wider business community


The ideal candidate will have the following experience:


  • Evidence of delivering major technical change in a large organisation or fast moving start up with strong project management experience
  • Ability to influence at all levels, able to provide persuasive fact-based arguments to comply with standards and policies
  • Very strong technology background, with a focus on, technical architectures, compliance and standards
  • Thorough understanding of one or all of: websites, integration layer (API) and network topology
  • Very strong knowledge of technology solutions and technical platforms and an ability to translate this knowledge into solutions
  • Experienced in translating business strategy into technology strategy
  • Strong ‘can do’ attitude


Technical / professional qualifications:

  • Extensive experience within a Technical IT Project Manager role
  • Project Management qualification


Life at Thomas Cook is fast-paced and full of opportunities. We’re a leading international travel company that believes in empowering our people, so when you join us, you’ll be given the chance to create, learn and innovate. You’ll also be given the support and training you need to develop your career in the direction you choose.

As you might expect, our holiday benefits are something special. We’ll give you an allowance towards your holiday every year, depending on how long you’ve been with us.  There are also special last minute employee deals, which give you the opportunity to pick up a holiday at an outstanding price. Working for Thomas Cook, you can travel the world for less.

We also offer a flexible benefits package that gives you a range of options to ensure your benefits match your lifestyle.

Extra information

Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

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