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Apprentice- Lewes

Job description

175 years ago, our founder Thomas Cook began this company with a vision to ‘broaden the mind of others and break down the partition walls of prejudice.'

Once describing himself as ‘the willing and devoted servant of the travelling public,’ Thomas Cook was a true pioneer of the travel industry, opening up a world of new destinations and new travel experiences to everyone. By obtaining the best services and prices for his customers, he laid the foundations of the company that still bears his name today.

Thomas Cook is now one of the world’s leading leisure travel groups, supported by around 22,000 colleagues and operating from 15 countries.

Our vision today remains true to Thomas Cook’s ambitions - to be the world’s most loved holiday company.

Start your career journey with Thomas Cook as an Apprentice Sales Consultant.


Rated outstanding in all areas by Ofsted, this opportunity is sure to kick start an exciting career.


You’re interested in travel but don’t just want to study travel, you want to live and breathe it, using your passion and enthusiasm to sell for Thomas Cook and ensure our customers have a great experience.


If you’re looking for a rewarding career as part of an ambitious team, want to continue your personal development, earn a salary and be rewarded for your achievements through commission and incentives, then look no further!


What we offer:


As an Apprentice Sales Consultant, you’ll earn a salary whilst you learn.  You’ll also have the opportunity to earn commission through achieving your sales targets.  Not only will you achieve a nationally recognised qualification (Travel Services at Level 2 and 3 (in Scotland) or Travel Consultant Apprenticeship Standard at Level 3), you’ll also gain real life work experience, which will form the foundation of your career.


You’ll need to be prepared to work hard in a fast paced environment, learn on the job and adapt quickly to change. You’ll receive sales and customer service training and will learn all about foreign exchange, but you must have the desire and determination to succeed in a sales environment, promoting additional products and services.  You’ll also need to use in-store technology to demonstrate your digital skills, delighting our customers and bringing their holiday enquiry to life.


The Recruitment Process


  1. Online application
  2. Online testing
  3. Telephone interview
  4. Face to face interview
  5. Offer of employment


Your start date will be shortly after you receive your offer of employment from us.


What you’ll need:


You’ll commit to successfully completing your apprenticeship/s over a period of 20-24 months.   You’ll need to actively participate in training workshops and complete work towards your qualification within the agreed timescales. As part of the apprenticeship you may also be required to work towards qualifications in functional skills in English and Maths. You’ll have to be flexible – retail opening hours include weekends and bank holidays.


To apply for the position of Apprentice Sales Consultant, you must:


  • Be at least 16 years old
  • Have grades or predicted grades of GCSE A* - D/SCQF  4-7 in maths and English
  • Have the right to work in England
  • Be a citizen of the UK or a country within the EEA and have lived there for at least the last three years
  • Not have completed any other travel apprenticeship


Role Details:


  • A 20-24 month apprenticeship with the opportunity of a permanent position upon completion (dependent upon overall performance and qualification achievement)
  • 37.5 hours per week
  • Starting salary of £6,825 per annum (increasing in the second year) + on target earnings, travel to work allowance, company benefits and holiday discounts.


For more information, FAQs, tips and hints, please visit the apprentice pages of our careers website:




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Life at Thomas Cook is fast-paced and full of opportunities. We’re a leading international travel company that believes in empowering our people, so when you join us, you’ll be given the chance to create, learn and innovate. You’ll also be given the support and training you need to develop your career in the direction you choose.

As you might expect, our holiday benefits are something special. We’ll give you an allowance towards your holiday every year, depending on how long you’ve been with us.  There are also special last minute employee deals, which give you the opportunity to pick up a holiday at an outstanding price. Working for Thomas Cook, you can travel the world for less.

We also offer a flexible benefits package that gives you a range of options to ensure your benefits match your lifestyle.

Extra information

Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

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