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Senior National Account Manager - Active Cosmetics Division

Job description


Senior National Account Manager, Active Cosmetics Division



The world leader in cosmetics, L’Oréal is present in 130 countries on five continents. Our 32 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition by 2020 is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and dreams through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005.

The Active Cosmetics Division is the world leader in dermocosmetics, enjoying double digit growth in the UK and Ireland for several consecutive years as a result of increased awareness and customer advocacy. The division includes four brands: La Roche-Posay, Vichy, Skinceuticals and Roger & Gallet. The brands are sold in healthcare outlets worldwide, including pharmicies, drugstores, medi-spas and physician’s offices. Our brands are developed and endorsed by health professionals, including dermatologists, pediatricians and cosmetic doctors.

What are key highlights of this role?

A Senior National Account Manager (SNAM) at L’Oreal takes full P&L accountability and is responsible for driving effective customer relationships. You will be required to work in a cross-functional team to develop and execute a differentiated, effective business plan with the retailer. You will be responsible for delivering growth using a shared approach whilst striving towards mutually beneficial results.

SNAMs require a strategic mind-set & ability to develop a strong internal & external networks. You will be driven by the challenge of delivering category & brand growth and negotiating terms with your account(s) in order to exceed targets.

  • Manage a positive relationship with national retailers, built on integrity and trust whilst representing the interests of our Active Cosmetics Division
  • Develop a deep understanding of your account to advocate their interests within L’Oreal.
  • Work in an internal multi-functional team to deliver:
    • Accurate forecasting through data analysis & collaboration with demand & supply teams.
    • Mid to long term category strategy tailored to your retailers priorities & shoppers.
    • Innovative sales & marketing solutions by working on differentiated marketing plans with the marketing teams.

  • P&L management with finance, assisting in driving divisional profitability.
  • Development, ownership & execution of a collaborative business plan considering the strategic priorities of your retailer and L’Oréal’s drivers for growth
  • Monitoring & reporting of account performance to key internal partners.
  • Input into ACD strategy by informing the team of challenges and opportunities within your account.
  • Developing new ways of working with accounts or considering new internal process will be encouraged.

Preferred Qualifications


  • Educated to degree level
  • Highly numerate – strong analytically
  • Strong Communication skills – written and verbal
  • Excellent presentation skills
  • Strong negotiator
  • Experience in a dynamic sales environment
  • Highly organised with prioritisation skills

What key skills are L’Oréal looking for?


  • Demonstrates entrepreneurship
  • Manages Complexity
  • Achieves results with integrity
  • Acts/Leads with human sensitivity
  • Displays sensitivity to the métier
  • Interacts effectively
  • Innovates

What could L’Oréal offer me?


L’Oréal is passionate about talent development. We will support you throughout your career with regular reviews and clear expectations and objectives. If you meet these objectives, you can expect your career to progress to other roles either internationally or in another Division. We will also provide you with world class learning and development opportunities as well as excellent benefits.


Further Information

Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

Unfortunately, this vacancy is no longer active

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Senior National Account Manager - Active Cosmetics Division

  Senior National Account Manager, Active Cosmetics Division     The world leader in cosmetics, L’Oréal is present in 130 countries on five con...

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