Essie Nail Technician - House of Fraser Leeds (22.5 hrs)

L’Oréal is one of the world’s largest consumer goods companies, manufacturing and selling a wide range of nail and beauty products for both women and men.

Essie is a professional nail care brand obsessed with colour and a trend setter in the fashion industry. Essie has an incredible palette of colours, long wearing professional formula, innovative nail care line and luxurious treatments that reflect the care and expertise that comes from a professional service.

PERSON SPECIFICATION

• NVQ Level 2 in beauty/nail therapy is essential
• Good understanding of retail / nail environment
• Ability to communicate effectively
• Previous experience in retail, in a similar environment is essential

ACHIEVEMENT OF TARGETS

• To be aware of all personal targets as laid

PLANNING AND ORGANISATION

• Forward planning, use of initiative, proactive stance to the retail business

KNOWLEDGE OF THE BUSINESS/INDUSTRY

• Awareness of latest trends, competitor aware

CUSTOMER SERVICE

• Professional standards, achieving sales targets, correct use of procedure, high personal standards
• Customer approach (traffic stopping)
• Completing high quality level of nail services

PRODUCT AND BRAND KNOWLEDGE

• Range, availability, suitability, product quality, features and benefits
• Ethos of the brand

AWARENESS OF COMPANY SERVICES

• Sale previews, mailing lists, special discounts, customer special orders etc., new product launches etc.

LOSS PREVENTION

• Theft, vigilance, preventative action, company systems and procedures, till point security, lack of stock, proper use of Company property etc.

COUNTER PRESENTATION

• Visual merchandising, housekeeping standards on sales floor and the nail bar

ADMINISTRATION

• Till procedures, stock counts, stock transfers, stock, ticketing, reporting paperwork.

TRAINING AND COMMUNICATION

• Your own development, communication with the Account Manager and colleagues, correct use of telephone, self-motivation, teamwork

LEGAL OBLIGATIONS

• Health and safety obligations, fire precautions, observing customer rights, awareness of store beauty obligations etc.

PERSONAL PRESENTATION

• Excellent grooming standards at all times

EVENTS PLANNING

• Either on own department or store activity

OTHER DUTIES

• As and when required.