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Guest Experience Host (Freelance) in Manchester

Manchester | Customer Service Jobs | Casual / Part Time Jobs | Evening Job | Weekend | Secondary School | College | University

We're looking for enthusiastic individuals to join our Freelance Hosting Team for regular work welcoming guests from all over the world into our properties. If you're bright, have a passion for great customer service and an interest in delivering an outstanding hospitality experience, we want to hear from you!

Job Description

Lavanda is a UK "proptech" startup shaping the future of property rental by putting the sharing economy at its heart. We believe that Airbnb-style "homesharing" is fundamentally changing the way people discover, rent and buy residential property. Whether you're an owner-occupier, a second home owner or a buy-to-let investor, Lavanda provides a trusted, flexible and hassle-free platform to optimise rental yield. By wrapping your property in our luxury hospitality experience and offering it as a short or mid-term rental, we boost its desirability and maximise occupancy throughout the year.

We are looking for someone with a great personality to join our Manchester team and manage flexible guest check-ins. This position would be ideal for someone wanting to work on-call and looking to earn extra income working outside of normal hours, mainly weekday nights and weekends. You will be intrigued by the world of start-ups and love the notion of homesharing and Airbnb, you may even be a guest or host yourself!

- You'll be the first point of contact for each guest from the moment they arrive in the city.
- You'll meet and greet them at the door, show them round the property and ensure they feel completely at home before handing over the keys.
- You need to expect the unexpected! Whether it's a delayed flight or a last minute change of plan, you need to remain cool and problem solve as appropriate, always putting the guest's needs first.

- You will be happy working unsociable hours and are able to manage your own time.

- You're confident to work under your own initiative and are a natural problem solver.

What we offer

£Competitive with regular work

We're a small, highly motivated team who are all 100% committed to delighting our guests with unforgettable experiences. We share the thrills and spills of start-up life - sharing, recognising and rewarding success as we create it.

Embark on a hugely rewarding career allowing you to interact with people and cultures from around the world on a daily basis, welcoming them to your city and their home away from home. You'll never be bored and no two days will be the same.

We ask

  • GCSE
  • No experience required
  • - You have a warm, kind and confident personality and are driven to create a positive and lasting impression with every interaction.- Impeccable time management. The late arrival of guests is acceptable, but guests arriving to a locked door is not.
    - You define yourself by your ability to communicate with anyone, and are able to adapt your style to transcend cultural barriers. You have a natural ability to read the tacit signals and respond to people as necessary to reassure them and give them peace of mind.
    -You are patient, understanding and can manage yourself perfectly under pressure - hiding any internal stress from your guests.

    -You have high personal standards and take pride in your appearance. You're always clean, tidy and well presented.

Further Information

Education Level
Secondary School, College, University
Type of Contract
Casual / Part Time Jobs, Evening Job, Weekend
Type of Job
Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

Unfortunately, this vacancy is no longer active

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Guest Experience Host (Freelance) in Manchester

We're looking for enthusiastic individuals to join our Freelance Hosting Team for regular work welcoming guests from all over the world into our pr...

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