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Customer Support in London for 1 month

Side is a startup that offers flexible jobs to empower individuals in their everyday lives by earning extra money and spicing up their life with new work experiences. You work when you need to, on the projects you want to, and you get paid for it. We are currently looking for 3 motivated individuals for a customer support task with Swoon Editions.

What are you going to do:

Swoon Editions, an innovative e-commerce platform specialised in beautiful hand-crafted furnitures, offering new designs everyday and free delivery to their customers, is looking for 3 committed individuals to come and help their customer care team through a busy sale period.

This will involve answering calls and emails and responding to live chats.

  • Resolve customer requests (in writing)
  • Answer customer requests via email, chat and propose solutions before and after sales
  • Resolve customer requests (speaking)
  • Answer customer requests on the phone and propose solutions before and after sales

What we offer:

Shifts are from 8.45am until 5.45pm, with a 1 hour unpaid lunch break, which means you'd invoice 8 hours of work per day. At a salary of £9/hr, this represents £1400+ for the job.

The role is based in their offices, located in London SE1 4AU

If available, some shifts will be offered on weekends as well.

What we ask:

  • Bachelor's degree
  • Customer service experience
  • This role requires an excellent level of written and spoken English, and an ability to deal with customer complaints with a smile.

    Swoon Editions is looking for someone:

  • Who is attentive, patient, good at explaining, reactive and has a positive attitude to answer customer requests in the best way possible. Spelling skills are essential as well as great communication skills;
  • Available for all shifts
  • With one or more similar experiences


Apply

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Extra information

Status
Closed
Education Level
College, University
Type of Contract
Summer / Holiday Jobs, Temporary Full Time, Graduate Internship
Profession type
Sales, Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
Yes
Languages
English

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