Nothing changes faster than the travel industry. At Thomas Cook we have to react quickly to changing customer needs as well as environmental, social, technological and political forces.
Putting the Customer at the Heart of everything we do is our philosophy and ensures that we are all working with the same vision in mind.
Job Title: Cabin Crew
Location: London Gatwick
Salary Range: £ Competitive, plus a flying allowance and sales commission
Contract: Fixed Term (6/7 months)
Overview of Main Responsibilities and Duties (Purpose of job):
Cabin Crew are the face and personality of our business and so play a vital part in establishing how we're seen by the millions of people Thomas Cook Airlines flies around the world every year.
You'll have a high level of personal presentation, with excellent communication skills and boundless energy and enthusiasm. You'll be flexible, attentive to customer needs, a great team player with a passion for sales and reaching targets, prepared to work hard, and of course you'll have a great personality.
Our flights depart around the clock, seven days a week. For example, you could be required to check in for your flight at 3am one morning and then at 11pm the following evening.
In return for your hard work and dedication Thomas Cook Airlines offer the following package
Safety on board is your absolute priority and on joining, you'll benefit from one of the best training programmes in the industry and what’s more – you will be paid for the training period. The initial course, which is designed to provide you with all of the knowledge and skills required to enable you to deliver the highest standards of safety and customer care, lasts between four and five weeks and will normally be held at your home base.
The course demands a high level of commitment and you should keep your evenings free as homework forms an integral part of your training. With exams in all subjects throughout the course, be prepared to study hard!
Once you've passed your initial training, your first flight will be as an 'extra' crew member, assisting the working team on board before you become a full member of the cabin crew team yourself, and your performance will then be regularly assessed during the course of your employment with us.
Our minimum requirements
How to Apply
Important things to consider before applying
All successful candidates that are offered a Cabin Crew position with Thomas Cook Airlines are required, before they join the Company, to undergo and pass an EASA (European Aviation Safety Agency) Aero Medical assessment. This will be at the candidate’s own expense and can cost in excess of £100. All candidates that are offered a position will be given further information on how to obtain this at the time.
Cabin Crew Attestation of Initial Training
If your application is successful and you are offered a Cabin Crew position with Thomas Cook Airlines - to enable you to fly as Cabin Crew for a European airline you will be issued with an Attestation of Initial Training.
All candidates that have worked previously as Cabin Crew for a European airline will be required to produce a photocopy of their attestation of initial training at the assessment event. Failure to produce this may result in Thomas Cook Airlines being unable to offer you a Cabin Crew position.
References & Criminal Record Checks
To obtain an security ID pass you will be required to provide us with a reference history to cover your whereabouts for the last five years with no gaps in employment or education in excess of 28 days. With this in mind – if you are invited to an assessment event then please bring this information with you. References should cover both employment and, if applicable, education. You should also bring details of two personal referees to cover any gaps in employment or education. The personal referee cannot be a relative or someone that lives at the same address as you.
You will also be required to obtain a UK criminal record check (CRC) which must be clear. If you have lived or have travelled outside of the UK for a period of 6 months or more then you will also need to provide us with a CRC from that country or countries in order for us to offer you a cabin crew position. It is your responsibility to obtain (and if necessary pay for) this document or documents.
Due to the high volume of applications we receive for our roles we reserve the right to close all vacancies earlier than the advertised date without notice. Therefore we would recommend you apply as soon as possible.
Life at Thomas Cook is fast-paced and full of opportunities. As an internal colleague we are dedicated to ensuring you can fulfil your career aspirations, you’ll be given the support and training you need to develop your career in the direction you choose.
Life at Thomas Cook is fast-paced and full of opportunities. We’re a leading international travel company that believes in empowering our people, so when you join us, you’ll be given the chance to create, learn and innovate. You’ll also be given the support and training you need to develop your career in the direction you choose.
As you might expect, our holiday benefits are something special. We’ll give you an allowance towards your holiday every year, depending on how long you’ve been with us. There are also special last minute employee deals, which give you the opportunity to pick up a holiday at an outstanding price. Working for Thomas Cook, you can travel the world for less.
We also offer a flexible benefits package that gives you a range of options to ensure your benefits match your lifestyle.
Select the region you’re interested in below and receive new suitable vacancies via email.