Online Specialist - Support Office (Secondment) in Bradford

Due to business growth we’ve got a new position for a Support Office Specialist supporting our Home Delivery function.

Please note that this is a 6 month secondment.  

You’ll be based at our Support centre in Bradford and report into the Head of Online - Service Delivery. In the role you’ll be accountable for managing the framework through which all programme activity is planned and executed throughout the Home Delivery roll out.

As a Support Office Specialist for Home Delivery you’ll be responsible for things like this;

• Working with teams across all areas of the business to achieve our common goals

• Building effective working relationships to drive action & support from colleagues

• Making sure deliverables from across the programme are planned and fit together

• Ensuring our plans contribute to our business priorities and ensuring we make things better for customers and simpler for colleagues throughout.

You’ll need skills and experience like this;

• Significant understanding of a store & retail operation

• Significant commercial understanding

• An understanding of Online, and of a Home Delivery store picking model

• An excellent understanding and use of planning tools to develop a framework

• Ability to look for ways to improve customer satisfaction, profitability & productivity

Morrisons.com has experienced amazing growth. We’ve exceeded market share targets. We’re respected in our industry for our service and value. We’ve won a place in our customers’ hearts as a place they trust to buy their online groceries

Delivering online solutions that give our trademark warm welcome, provide the best user journeys and empower our customers to shop the way they want – that’s our rallying cry. We achieve this by blending our retail know-how with in-house skills that include service delivery, data capture, trading, platform optimisation, web design and digital communication.

100% focused on meeting the needs of our customers, we’re making Morrisons a genuine leader in online shopping. We’re growing our online business and building world-class e-commerce capabilities that will help to shape our future. If you can deliver an advantage at the heart of a dynamic team, we can offer you a variety of career routes.