The world leader in beauty, L’Oréal is present in 130 countries on five continents. Our 35 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men around the world. We want to bring beauty to all people. Our ambition by 2020 is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires through continued digital innovation. L’Oréal encourages diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005. This year we were also named one of the world’s most ethical companies by the Ethisphere Institute for the 7th time.
What are key highlights of this role?
In this strategic role, you will be the expert in e-retail across the Professional Products Division and will pro-actively drive business growth within this area. By partnering with the Key Account teams you will increase our PPD sales through e-retail. You will be responsbile for defining the e-retail strategy with the General Managers, Commercial Directors, Brand and Head of Digital and ensuring that you are at the leading edge of e-retail. You will be creative with a proven ability of driving your ideas forward, as well as possessing a can-do attitude and strong commercial acumen.
The role of the E-Retail National Account Manager reports into the Marketing Development General Manager, working across all PPD brands, with key accountability for Kerastase and Shu Uemura. In this role, you will work with our key accounts and ensure excellent customer service is delivered consistently. You will be responsible for growing L’Oreal’s E-Retail business within these accounts. You will use a collaborative approach, striving towards mutually beneficial outcomes.
You will be fully accountable for the activation plans for each e-retail site by brand. You will work with the PPD General Managers to pre-agree any investments in advance. In addition you will work closely with the marketing and digital teams to ensure that their strategies and visions are being reflected in your e-retailers.
What are the key duties of this role?
· Understand the multi-channel landscape and path to purchase to drive the role of digital within the mix to ultimately drive sales.
What key skills are L’Oréal looking for?
Demonstrates entrepreneurship; Manages Complexity; Achieves results with integrity; Acts/Leads with human sensitivity; Displays sensitivity to the metier; Interacts effectively; Innovates.
Potential next steps following this role
L’Oréal is focused on talent development. You will be supported throughout your career by your colleagues, line manager and the HR team with regular reviews and clear expectations and objectives. If you meet these objectives, you can expect your career to progress to other roles either internationally or cross-Divisionally. Possible next steps include, but not limited to, heading up an E-Retail team, a move into another Division or another business role.
What could L’Oréal offer me?
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