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Category CMI Manager

Job description

A global brand with a history of innovation and ambition. Here at L’Oréal, we’ve made it our quest to deliver beauty for all. It’s an aim that has seen us expand into over 130 countries and to develop operations across every retail distribution channel too. And we can honestly say, that our careers are just as diverse as our business. After all, at L’Oréal, nothing is impossible.


The role:

Your objective will be to contribute to L’Oréal UKI growth by:

  • Providing in-depth consumer and shopper understanding through state of the art, cost effective, qualitative and quantitative research methodologies
  • Providing consulting and interpretation of consumer, shopper and market research data


The purpose of this role is to lead strategic shopper research projects across all divisions and categories of L’Oréal UKI in order to:

  •          Step up shopper insights to nourish category vision
  •          Bring in-depth understanding of consumer journey touchpoints
  •          Identify key levers of beauty e-commerce growth
  •          Understand shopper and customer satisfaction
  •          Influence stakeholders internally and externally

 Key elements to your role:

  • Animate & lead research with focus on supporting actionable results.
  • Deliver reliable facts & insights together with sharp solutions and opportunities.
  • Bring to life consumer and shopper passion & voice at the heart of the business
  • Communicate effectively across the business to embed insight in category and brand strategies
  • Pro-actively identify & propose relevant research
  • Be able to stand for absolute objectivity.
  • Be best in class in market research methods


Who we’re looking for

Alongside a proven track record in the application of insights in the FMCG industry, you should be confident demonstrating all of the following:

Results orientated: Consistently delivers on projects to quality and time.

Team: Connects effectively with others and builds relationships based on trust.

Self: Acts as a proactive self-starter, takes initiative. Communicates information and opinions persuasively, openly and honestly, including when it concerns difficult messages

Thought: Is fundamentally consumer and shopper oriented. Blend and interpret information from multiple sources. Plans activities systematically, shows strong attention to details, displays thoroughness in analysis and follow-up, follows through the decision-making process.

Extra information

Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

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