Apply now!

Agile BA in London


Job description

Over 175 years ago, our founder Thomas Cook began this company with a vision to ‘broaden the mind of others and break down the partition walls of prejudice.'

Once describing himself as ‘the willing and devoted servant of the travelling public,’ Thomas Cook was a true pioneer of the travel industry, opening up a world of new destinations and new travel experiences to everyone. By obtaining the best services and prices for his customers, he laid the foundations of the company that still bears his name today.

Thomas Cook is now one of the world’s leading leisure travel groups, supported by around 22,000 colleagues and operating from 15 countries.

Our vision today remains true to Thomas Cook’s ambitions - to be the world’s most loved holiday company.


Agile Business Analyst

Competitive Salary, Benefits & Holiday Discounts

Based in Aldersgate, London

Permanent Position


About us

Thomas Cook Money is a holiday bank.  We want to make holiday money easy for customers by helping them save, borrow, spend and protect themselves in a fun and rewarding way.  We are embarking on a 5 year journey fixing what we have today, building a new customer proposition we can be proud of, then growing that proposition into new geographies


About the job

You’ll be responsible for ensuring the development teams have the right level of detail to deliver accurately and efficiently. It will be essential to understand the product, processes and customers to be able to clearly articulate what needs to be delivered.  Working with the Product teams, technology and third parties to capture and translate ideas into clear specifications – challenging and providing input product design.


Other responsibilities will include:


  • Responsible for ensuring that the prioritized changes are clearly understood and defined
  • Provide advice on best solution through knowledge, research and liaising with subject matter experts
  • Refine backlog such that it can be prioritised and user stories/requirements are in a ready state for development
  • Ensure that delivery teams, internal and external, are provided with user stories/requirements and scope in timely manner.
  • Work within a sprint team as product owner with confidence and knowledge to deliver good decisions for efficient delivery
  • Ensure that tests are aligned to expected business outcomes
  • Coordinate best use of resource or time using Agile or Waterfall processes


Skills we’d like you to have for this role:


  • Strong  commercial and customer focus
  • Experience in a fin-tech environment gathering and defining product and feature definitions
  • Excellent communication skills; high standard of written and spoken English and the ability to understand and explain functionality lucidly to non-specialists
  • Deep understanding on development lifecycle and experience of different delivery methodologies
  • Strong facilitation and workshop skills to drive clear product definitions
  • Evidence of delivering major technical changes in a large organisation or fast moving start up
  • Ability to write  user stories and business requirements in a format that can be interpreted by business stakeholders and technical teams
  • Advanced knowledge of process flow charting tools like Visio
  • Agile certification


Life at Thomas Cook is fast-paced and full of opportunities. We’re a leading international travel company that believes in empowering our people, so when you join us, you’ll be given the chance to create, learn and innovate. You’ll also be given the support and training you need to develop your career in the direction you choose.

As you might expect, our holiday benefits are something special. We’ll give you an allowance towards your holiday every year, depending on how long you’ve been with us.  There are also special last minute employee deals, which give you the opportunity to pick up a holiday at an outstanding price. Working for Thomas Cook, you can travel the world for less.

We also offer a flexible benefits package that gives you a range of options to ensure your benefits match your lifestyle.

Further Information

Published at
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required