English 24 Hour Customer Service Representative in the Netherlands

A luxury German car brand is searching for Customer Service Representatives at their Customer Assistance Center in Maastricht, The Netherlands. This opportunity is the perfect way to kickstart your international career and you will have the chance to work with over 25 different nationalities and act as a brand representative ensuring that customers receive personal assistance at a consistently high level.

What are you going to do

The company
This German company is a frontrunner in the car brand industry with a wide range of luxury cars in its arsenal. With more than 25 different nationalities working at their Customer Assistance Center in Maastricht, this company seeks to diversify and expand their skilled team of Customer Service Representatives with your unique set of skills and expertise. 

The job
As a Customer Service Representative you are the most important interface between the customer and the organization. You insure that customer concerns and queries are dealt with adequately; manage the services to customers and transfer product knowledge. Not only will you be helping to answer and solve customer's inquiries, but you will help to improve the business processes through learning from your customers. As the expert you understand your customers and give them advice that goes beyond a traditional script. You also ensure that every interaction is personal and give custom-made solutions the customers needs, wants and demands. 

Living abroad
Working and living abroad can be a challenge, but will provide you with valuable experience that you can transfer into all areas of your personal and proffesional goals. Maastricht is a unique city that will give you plenty of opportunities to experience life in the Netherlands!

What we offer

  • Salary of €2,111 gross per month plus result oriented bonuses
  • Lucrative relocation package. If applicable, you will also be reimbursed for first arrival, housing fee, and moving costs
  • Holiday allowance: 8% of annual salary
  • Collective health insurance at discounted rates
  • Transportation plan: free bike every 3 years, free public transport or fuel costs (€ 130 per month)
  • Opportunity to grow and progress within the company

What we ask:

  • At least finished college A levels
  • Previous customer service experience required
  • You are fluent in English (C2 level) and have excellent grammar and writing skills
  • Able to prioritise, analyse, plan and co-ordinate with a high workload
  • Advanced negotiation, problem solving and analytical thinking skills
  • Good knowledge of culture and geography of the UK/Ireland
  • Available for at least 1 year

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible! If you have any questions feel free to contact me at a.anggariani@youngcapitalinternational.com or +31683012589.

Extra information

Education Level
College, University
Location
Foreign: Abroad
Working hours per week
36 - 40
Type of Contract
Graduate Jobs, Full Time Jobs
Salary indication
€2,100 Per Month
Responsible for
Answer incoming calls, e-mails and chat messages from existing and prospective customers
Published at
28-08-2019
Type of Job
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
No
Languages
English

Foreign: The Netherlands | Customer Service Jobs | Call Centre Staff | Help Desk Employee | Graduate Jobs | Full Time Jobs | College | University

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