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Job Description: MAKE-UP... You must have huge amounts of enthusiasm for our brand and believe in the way we do business. We’re looking for people whose Make-Up expertise is second to none, to share...

Job description

Job Description:



You must have huge amounts of enthusiasm for our brand and believe in the way we do business. We’re looking for people whose Make-Up expertise is second to none, to share responsibility with the Management Team to deliver retail excellence and strong Make-Up category sales results.

Customer Experience

As a Make-Up Expert, you will support the store in achieving exceptional customer service standards in partnership with the Store Manager and other members of the store team. You will oversee the operations and commercial practices of the Make-Up category, both front and back of house, whilst maintaining harmony and efficiency on the shop floor.

You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand, through the demonstration and expert application of our products.

Skill Set

It is desirable for our Make-Up Experts to be able to learn and use the internal Key Performance Indicators (KPIs) and to be able to analyse performance to help manage the commercial side of the category. In the ever-changing world and retail, we need people who are able to monitor and manage change, through the use of exceptional communication skills. You must be able to help control and meet sales/performance targets. We’re looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and management.

Make-Up Expertise & Background

Our people are at the heart of everything we do. Our Make-Up Experts should be passionate, knowledgeable and aware of the latest trends, as well as our products and their application. An ability to coach and train other team members in the category is desirable and a key to success in the role. We’re looking for flexible and responsible role models who are capable of reflecting our strong brand philosophy.

A qualification in Health & Beauty such as an NVQ level 3 in Beauty Therapy (or local market equivalent) is desirable, but not essential.


In return we’ll give you the opportunity to learn and grow whilst giving you responsibility to input into the overall store performance with a bonus of up to 25%* to reflect this. You will receive a £100ª wellbeing allowance, five free products replenished yearly and a 50% store discount, as well as other flexible benefits. Above all – we believe we are a great place to work!

Come join the new beauty movement...

*Store Bonus subject to terms & conditions of internal bonus policy. All bonus payments are discretionary.

ª£100 is based upon a 37.5 hour contract and pro-rated for Part-Time employees

Extra information

Type of Contract
Casual / Part Time Jobs
Type of Job
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

London | Retail Jobs | Casual / Part Time Jobs

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