Tickets For Troops (ticketsfortroops.org.uk) is a charity that was set up in 2009 to recognise the brave servicemen and women of our Armed Forces. We recognise the troops’ commitment, drive and dedication by offering them, on behalf of our donors, free tickets to events which they can share with their loved ones, as a small acknowledgement of the work they do. We have over 160,000 troops registered to the charity. Tickets For Troops has allocated over 950,000 tickets to our nation’s heroes in the last seven years demonstrating the enormous support and respect our UK sports, music, theatre and entertainment industries have for our military men and women. Start date: ASAP
- Your responsibilities1. Providing a high level of customer service for our members, ensuring a consistent and professional approach to all queries via phone and email – this will be at least 50% of your workload;
- Who we’re looking for and to do what?
We’re looking for someone who is keen to provide excellent customer service to our military members and who wants to develop their administrative skills.
We want someone who enjoys delivering good news as you will be making lots of phone calls to inform troops that they have been successful in obtaining complimentary tickets for events.
You will also have the opportunity to support the operations of the charity whilst working hard to improve the ticket supply we offer our servicemen and women so we need someone who is ready to get stuck in.
The Tickets For Troops team is quite small and therefore you will become very much part of the team. This is a great opportunity to gain invaluable experience and enhance your CV.
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