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Part Time Customer Service Advisor (Eve & Weekends) in Ringwood

Part Time Customer Service Advisors required to join our Ringwood Team to cover evening and Weekend shifts. You will join us on a part time permanent basis working between 14.5 and 30 hours per week and receive a competitive salary of £8.65 per hour plus bonus.

What we offer:

  • Competitive salary of £8.65 per hour plus bonus
  • Free road side parking
  • BUPA Life Cover
  • Cycle to Work Scheme
  • Child Care Vouchers
  • Denplan
  • Dress Down Friday
  • 28 days Holiday (including bank holidays pro rata)
  • If you feel you are the right candidate for the role as our Customer Service Advisor then please click apply now!
  • We'd love to hear from you!

What are you going to do

We are currently recruiting for Part Time Customer Service Advisors, working with one of the fastest growing Insurance companies in the UK. As a Customer Service Advisor you will be assisting new and existing customers in setting up and renewing their insurance policies, and answering any questions they have, via telephone. Working as part of a team, you are measured on the quality of service you provide to the customer, so good customer service skills are essential to be successful in this role. Your job is to delight everyone who you speak to!

Our Customer Service Advisors receive fully paid classroom training and support before you "go live" and begin to support our customers with our company Trainer and Team Managers. There is a singular focus on compliance and quality. The most important thing is the customer and their experience with us. This is essential as we are regulated by the FCA (Financial Conduct Authority) and work within the TCF (Treating Customers Fairly) guidelines.

Flexible shifts available from a minimum 14.5 - max 30 hours hours per week between the following hours:

Mon - Friday 17.30-21.00

Saturday - 8.00-16.30

Sunday 9.00 -16.30

 

What we ask:

  • Secondary School
  • Previous contact centre experience is desirable but not essential
  • Skills and experience (Customer Service Advisor)
  • Excellent telephone manner essential
  • Excellent literacy and numeracy
  • Competent with a PC/typing
  • Excellent Team Player
  • Previous inbound and outbound contact centre experience is desirable but not essential

All applicants will need to pass both a DBS and credit check before commencement of customer facing activity or access to customer data.

If you feel you are the right candidate for the role as our Customer Service Advisor then please click apply now! We'd love to hear from you!

Extra information

Education Level
Secondary School
Location
Ringwood
Working hours per week
14 - 32
Type of Contract
Evening Job, Weekend
Salary indication
£8.65 per hour
Responsible for
operational tasks
Type of Job
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
No
Languages
English

Customer Service Jobs | Call Centre Staff | Evening Job | Weekend | Secondary School

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