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Account Manager in Great Barr

Premium linguistic Services Core business is Translation and Interpreting. We provide a full range of Face to Face Interpreting and Written Translation services including TIS (Telephone Interpreting Service), BSL (British Sign Language), Audio, Transcription, Large Print, Makaton, Braille and all Deaf-Blind interpreting formats, in one-to-one, simultaneous or conference settings, as appropriate. Working with more than 500 languages, including many rare languages and dialects, we offer a one-stop service for translation work that ranges from standard translation of documentation across a wide range of subject areas and specialisms, to proof-reading, typesetting and printing, including all types of scripts used in all languages throughout the world.

What we offer:

  • Ongoing management of client's account of different sectors specialising in transcreation, marketing, fashion and retail sectors.
  • Handle all aspects of client campaigns from planning through to delivery
  • Making sure that clients' requests are dealt with in a timely manner and maintaining strong relationships with clients.
  • Leading a team of project managers to make sure smooth project management, updating account brief, ensuring on time delivery and smooth account-specific processes.
  • Acquisition of new account including setting up new accounts and contributing to account pricing creation.
  • Other responsibility includes QA tasks, client complaint management, invoicing as well as training other team members.

What are you going to do

• A multi-skilled project manager with a proven ability to develop and manage numerous complex multilingual projects in parallel across a range of sectors (in particular life sciences and health)
• Consistent track record of on-time and on-quality delivery thanks to excellent time-management and organisational skills and the ability to prioritise and take initiative
• Success-driven, enthusiastic and energetic, with excellent interpersonal skills and a natural aptitude for constructive negotiation, communication and development of long-lasting relationships with clients and colleagues
• Meticulous, hard-working and proactive, used to problem solving and making critical decisions under high pressure

  • Ongoing management of client's account of different sectors specialising in transcreation, marketing, fashion and retail sectors.
  • Handle all aspects of client campaigns from planning through to delivery
  • Making sure that clients' requests are dealt with in a timely manner and maintaining strong relationships with clients.
  • Leading a team of project managers to make sure smooth project management, updating account brief, ensuring on time delivery and smooth account-specific processes.
  • Acquisition of new account including setting up new accounts and contributing to account pricing creation.
  • Other responsibility includes QA tasks, client complaint management, invoicing as well as training other team members.

What we ask:

  • Master's Degree in Business or Management or similar
  • Translation experience preferred
  • Ongoing management of client's account of different sectors specialising in transcreation, marketing, fashion and retail sectors.
  • Handle all aspects of client campaigns from planning through to delivery
  • Making sure that clients' requests are dealt with in a timely manner and maintaining strong relationships with clients.
  • Leading a team of project managers to make sure smooth project management, updating account brief, ensuring on time delivery and smooth account-specific processes.
  • Acquisition of new account including setting up new accounts and contributing to account pricing creation.
  • Other responsibility includes QA tasks, client complaint management, invoicing as well as training other team members.

Extra information

Education Level
College
Location
Great Barr
Working hours per week
9 - 17
Type of Contract
Internships
Salary indication
Between £7.00 and £7.50 per hour
Responsible for
Clients Account Manager
Type of Job
Accountancy
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
Yes
Languages
English

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