Over 175 years ago, our founder Thomas Cook began this company with a vision to ‘broaden the mind of others and break down the partition walls of prejudice.'
Once describing himself as ‘the willing and devoted servant of the travelling public,’ Thomas Cook was a true pioneer of the travel industry, opening up a world of new destinations and new travel experiences to everyone. By obtaining the best services and prices for his customers, he laid the foundations of the company that still bears his name today.
Thomas Cook is now one of the world’s leading leisure travel groups, supported by around 22,000 colleagues and operating from 15 countries.
Our vision today remains true to Thomas Cook’s ambitions - to be the world’s most loved holiday company.
Travel Insurance Commercial Manager
Competitive salary plus excellent benefits
Fixed Term for 12 months
Peterborough
About the role
The Travel Insurance Commercial Manager role is to improve sales conversion levels and drive the commercial returns of the Travel Insurance business through an Omni Channel approach (Retail/On-line/Direct), maximising commercial/customer propositions via channel liaison. It also covers the management of the end to end supply chain, systems, profit & loss and customer experience to maximise the revenue return. The role is also to work in conjunction with the underwriter (WhiteHorse Ireland dac) developing and implementing new product propositions and paths to growth to ensure a future strategy for the Travel Insurance business.
Key accountabilities / responsibilities
The role has accountability for the UK sales performance for Travel Insurance working closely with Retail channel to deliver financial budgets, Store visits, RM briefings etc.
It also to manage the end to end Travel Insurance proposition including training, sales, marketing and compliance whilst liaising at all levels across retail to increase insurance sales, store visits, RM briefings etc.
Day to day relationship management with key WhiteHorse stakeholders is also an important aspect of the role along with delivering and implementing the Travel Insurance strategic roadmap and covering process management to improve efficiency and customer journey.
Collaborating across the UK business and Group to identify and exploit joint commercial opportunities is also a large part of the role.
Skills and experience
The ideal candidate should have detailed knowledge of the Travel Insurance market and strong relationship management skills and experience of driving sales and marketing initiatives.
The ideal candidate should also have proven ability to effectively manage relationships by facilitating and influencing decision making at senior executive levels and a proven track record of delivering sales through multiple channels.
Proven experience of project delivery and Customer Experience Mapping would be an advantage.
About Thomas Cook
Life at Thomas Cook is fast-paced and full of opportunities. We’re a leading international travel company in the middle of an exciting transformation programme. We believe in empowering our people, so when you join us, you’ll be given the chance to create, learn and innovate. You’ll also be given the support and training you need to develop your career in the direction you choose.
As you might expect, our holiday benefits are something special. We’ll give you an allowance towards your holiday every year, depending on how long you’ve been with us. There are also special last minute employee deals, which give you the opportunity to pick up a holiday at an outstanding price. Working for Thomas Cook, you can travel the world for less.
We also offer a flexible benefits package, ‘Mychoice’, which gives you a range of options such as buying and selling annual leave, a ‘bike to work’ scheme and purchasing retail or childcare vouchers. Other benefits include a contributory pension scheme.
Life at Thomas Cook is fast-paced and full of opportunities. We’re a leading international travel company that believes in empowering our people, so when you join us, you’ll be given the chance to create, learn and innovate. You’ll also be given the support and training you need to develop your career in the direction you choose.
As you might expect, our holiday benefits are something special. We’ll give you an allowance towards your holiday every year, depending on how long you’ve been with us. There are also special last minute employee deals, which give you the opportunity to pick up a holiday at an outstanding price. Working for Thomas Cook, you can travel the world for less.
We also offer a flexible benefits package that gives you a range of options to ensure your benefits match your lifestyle.
Fill in below which area you are searching in for a similar function and don't forget your e-mail address!
