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IT Engineer / Customer Support in IT company in Richmond

We are currently looking for a customer support person for our office/shop based in Richmond.

What we offer:

Start Salary: £1,300 p/m

The position is permanent with 1-month trial period based on self-employment.

Working time: 5 days a week (9:30am – 6:00pm)

How to apply:

If this is a challenging opportunity for you and you are interested send us your recent CV in English
The right candidate can start immediately

What are you going to do

Responsibilities:

  • Customer service: dealing with clients at the front desk, accepting faulty computers and registering repair forms in the system, booking onsite appointments
  • Telephone sales and support: answering phone calls and providing quick solution to various of computer problems.
  • Troubleshooting the computer PC/MAC problems and providing an adequate solution.
  • Troubleshooting and support servers and domain computers, active directories, exchange date bace and exchange accounts, migrating and deploying servers.

What we ask:

  • The candidates should have a degree in computer science and technology
  • customer service and computer repairs
  • Great interpersonal communication skills
  • Ability to independently solve technical issues
  • Genuine passion for computer technology
  • Advanced knowledge and troubleshooting of Mac OS X operating system
  • Advanced knowledge and troubleshooting of Microsoft Windows desktop operating system
  • Advance knowledge and troubleshooting of mail application like outlook, mail, Microsoft Exchange
  • Excellent spoken and written English
  • Ability to work under pressure
  • Good management of time, ability to work in a team
  • Self-motivation and willingness to learn and grow

Extra information

Education Level
College, University
Location
Richmond
Type of Contract
Full Time Jobs
Salary indication
£1300 per month
Responsible for
Customer support , bookings, daily repairs
Type of Job
ICT
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

ICT Jobs | Full Time Jobs | College | University

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