Customer Service Agents - Online Sector - Edinburgh
This is a Full Time position and you will be based within our prime location in Edinburgh City Centre with an excellent work environment and facilities.
You would be working on a rota basis between Monday to Friday, 6am – 9pm and at the weekend between 6am – 6pm subject to your availability and needs of the business. Please note there is some availability to work Monday to Friday, 8am-9pm and at the weekend between 8am - 6pm.
Your main responsibility is to ensure that we are the customer’s first choice, by offering the best possible customer service when dealing with telephone calls and emails. You’ll be serving our customers when they have questions regarding their orders, deliveries or any other queries regarding their online shopping.
Who are we looking for?
You will have an interest in fashion, demonstrate good communication skills and a passion for service. You are outgoing and a good team player, although you enjoy working independently as well. We are seeking positive, enthusiastic individuals with team spirit and an ability to use their own initiative. Rising to challenges and managing a high workload are stimulating for you.
What do we offer you?
We make it possible for people to express their personality. We offer you an exciting work environment with excellent training and support. You will also be paid fortnightly and receive company benefits.
Are you the one?
Its your personality that makes the difference? There will always be Fashion, Fun and Hard Work…..So do you think you are ready for the challenge?
We look forward to hearing from you soon.
- Type of Job
- Full UK/EU driving license preferred
- Car Preferred
- Must be eligible to work in the EU
- Cover Letter Required