Cafe Area Specialist - Essex and London

We are currently recruiting for the following….

Cafe Area Specialist - Essex and London

You will be an ambassador for the Café business providing day to day operational support to in store Café managers and teams. You will promote and support best practice delivery of current and any newly developed operational policies, systems and procedures.

You will, develop, motivate and support Café Team Managers to deliver the very best service and standards for Customers. Profit & Loss accountable you will seek ways to maximise Café sales performance and optimise margin and operating profit.

Knowledge required:

• Understanding of how to positively influence a Food service Profit and Loss

• A broad understanding of a variety of food service operations

• Development of a culture of service that sells to help increase average transactional spend

• Delivery of promotional activity to drive sales and spend

Skills required:

• Always puts the Customer first

• Fanatical about consistent delivery of excellent operational standards

• Outstanding communication, collaborative working and engagement skills

• Flexibility of management style and behaviour to meet the needs of the situation

• Ability to identify differing support needs of Café Managers and tailoring support as required

• Ability to adapt to and support implementation of change

• Effective planning and time management

• Problem solving and innovative thinking

• Computer literate and numerate with very good verbal and interpersonal skills

Experience required:

• Food-led – you will ideally have been involved in food service operations and understand how to deliver for our customers

• Experience of maintaining customer experience and service standards

• Experience working across all levels demonstrating great communication skills

• Management experience in a customer facing environment

Our aim to offer more of what matters extends to our employees too. Join us and you can expect to enjoy great career prospects and a very competitive pay and benefits package. In addition to an attractive salary, we offer a discount card for you plus two more for friends or family members giving you 10% off your shopping in Morrisons. We also offer company share options, a highly competitive pension scheme, Life Assurance and more besides.

We are an equal opportunities employer and welcome applications from all sections of the community.