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Evening/ Weekend Reservations Executive in London

Topjob | London | Customer Service Jobs | Call Centre Staff | Casual / Part Time Jobs | Evening Job | Weekend | College

The focus of the Guest Experience team is to secure and protect host income. You will be speaking with people from all four corners of the world helping them to have a great stay in their home away from home.

Job Description

We're Airsorted - we make home-sharing hassle-free. We build technology that enables us to look after the homes and guests of thousands of hosts, in multiple cities around the world.

We are here to solve the problem that home sharing is not accessible for many homeowners, who don't have the time or the expertise. Catering for our hosts means that we hold responsibility for a multitude of customers and services on behalf of them. Our mission is to build a global platform that makes it easy for everyone to share their home.

We've already managed over £25,000,000 in host earnings, managing 1,000s of homes in multiple cities around the world.

Guest Experience Executive is an effective replacement for the host, at scale. They are responsible for securing valuable bookings from respectful guests, preparing guests for their stay and solving in­-stay issues.

The focus of the Guest Experience team is to secure and protect host income. You will be speaking with people from all four corners of the world helping them to have a great stay in their home away from home.

The work is part time with evening (6pm-11pm) and weekend shifts (12-9pm or 2-11pm). This role is perfect for students, and you would be expected to do 2-3 regular shifts per week.

What will you be doing

  • Working part time evening/ weekend shifts
  • Working in a fast paced environment, providing great customer service to our guests
  • Securing valuable bookings and vetting guests
  • Resolving any in stay issues. whilst protecting the revenue of our host
  • Input on improving operational processes

So what is your background like?

  • Customer focused
  • Experience in fast­-paced environments, physical or other
  • Ability to prioritise tasks and make quick decisions based on available context is a vital success factor.
  • Confident phone manner
  • Second language a bonus

What else do you get?

  • Great office in central London
  • Flexible shifts

What we offer:

  • Flexability
  • Fast paced environment to learn
  • Progression opportunity

We ask:

  • No minimum education required
  • Problem Solving
  • Ideally experience on the phones
  • Another language would be amazing!

Further Information

Education Level
College
Location
London
Type of Contract
Casual / Part Time Jobs, Evening Job, Weekend
Salary indication
£8.75 per hour
Responsible for
Great customer service
Type of Job
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
No
Languages
English

Unfortunately, this vacancy is no longer active

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Evening/ Weekend Reservations Executive in London

The focus of the Guest Experience team is to secure and protect host income. You will be speaking with people from all four corners of the world he...

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