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Freelance Moderator - German in London

London | Customer Service Jobs | Help Desk Employee | Webcare Employee | Casual / Part Time Jobs | College | Secondary School | University | Other

We are looking for a dynamic and driven individual to work on a part time, freelance basis providing customer support and moderating reported abuse across our platform. You will need to be able to work remotely 2-4 hours a day, including weekends. Interviews/training will take place at our Soho office in London.

Job Description

We are looking for a dynamic and driven individual to work on a part time, freelance basis providing customer support and moderating reported abuse across our platform. You will need to be able to work remotely 2-4 hours a day, including weekends. Interviews/training will take place at our Soho office in London.

RESPONSIBILITIES/JOB ROLE

  • Provide friendly and efficient customer support via email to our users across web and mobile platforms
  • Investigate reported abuse and take appropriate action
  • Troubleshoot user issues and escalate issues/feedback to your manager appropriately

REQUIRED EXPERIENCE, KNOWLEDGE AND SKILLS

  • A high level of written and spoken fluency in German and English
  • Knowledge of other languages desirable
  • In tune with German culture
  • Accurate spelling and grammar
  • Committed and able to work independently
  • An eye for detail
  • Tech savvy
  • Multimedia literate with sound computer skills

About You:

  • Self-motivated and energetic
  • Flexible schedule
  • Able to work from home with a fast internet connection
  • A desire to contribute and become a major part of our global growth

What we offer:

  • Flexible Working Hours
  • Part of Global Team
  • Competitive Pay

We ask:

  • No minimum education required
  • Tech Savvy
  • Flexible

Further Information

Education Level
College, Secondary School, University, Other
Location
London
Type of Contract
Casual / Part Time Jobs
Salary indication
£9.00 per hour
Responsible for
Complaint and Support Moderation
Published at
05-04-2018
Type of Job
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
No
Languages
English, German